Amana ACD2232HR Side by Side Refrigerator Logo
Posted on Jan 21, 2008

Ice dispenser not working

Making ice, but not dispensing via the door dispenser (neither cubes nor crushed). Does not make noise. Dispenser is dispensing cold water. Is only 5 years old.

  • 1 more comment 
  • Anonymous Mar 17, 2008

    Making ice, dispensing cold water, but the motor that drives the auger is not engaging.. I can hear it try but it is not turning the auger. What do we do?>

  • Anonymous Mar 13, 2014

    Slow water delivery

  • Anonymous Mar 16, 2014

    ice dispenser board no getting power-making ice buttons no working

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  • Posted on Jan 22, 2008
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Ice auger in freezer compartment not working. Common problem with GE side by sides I know of at least 3

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Water and ice cube dispenser working fine, crushed ice not crushing. 26 cuft side by side model MZD266SHES

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid. Crushed ice is the default position and the solenoid is energized to cube ice.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
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Ice dispenser appearing to get stuck in the open

The noise is probably the solenoid which operates the door or the one that switches it from cube to crushed ice. Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} You'll have to look to see what's wrong.

Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.
Here's a diagram of the dispenser which may help.
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=48122&diagram_id=656733#d656733
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Dispenses crushed ice instead of cube ice

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
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Dispenses crushed ice and will not dispense ice cubes

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
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Ice Maker GSI-26 dispenses crushed ice and will not dispense cube

You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid
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Icemaker makes ice; door dispenser cranks, but no ice dispensed

sounds like either the dispenser motor is bad or the dispenser yoke is stripped. remove the bucket from the freezer. you will see a u shaped yoke in the rear of the disp area. this should be fairly hard to turn by hand if it turns easily then the motor gears are bad if the yoke slips on the motor shaft then you have a stripped yoke. hope that helps. peyton...
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My icemaker is not making ice. This has happened 3 times in the past 3 years but this is the longest it has gone without making ice. The other 2 times it lasted 2 days. It has now been 4 daysince the ice...

Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
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Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
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for dispenser motor to reset before using again.
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You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me
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Ice dispenser in door clogged up or frozen

I see this a lot with people who mainly used crushed ice.  It will leave small pieces of ice behind and add up to a clogged situation.  If you mainly used crushed ice you will need to run full cubes thru every so often to keep the chute clear.  Another cause of this would be the flapper door on the dispenser doesn't close completely and warm air gets in and melts the ice in the bin so it clumps together and won't dispense.  In this case you may need to replace the solenoid that shuts the door and/or the door.  Let me know what you find.

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