Question about Rival SCVPE503-SS 5-Quart Slow Cooker

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The Pot has a crack and won't hold liquid. Where

The Pot has a crack and won't hold liquid. Where can I purchase a replacement.

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Go to http://www.crock-pot.com/CustomerService.aspx?id=rpt
(or simply www.crock-pot.com/ and click on "Replacement Parts")

They have a diagram to help you locate your exact model number. Enter that number in the box at the bottom of the page and press "Go"

If this helped, please be sure to hit the "thumbs-up" button for me, thanks!

Posted on Dec 14, 2009

Testimonial: "The information took me directly to the replacement place and the part wanted. Unfortunately, it is out of stock."

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1 Answer

I have a red model with a white ceramic looking pot. Fine black lines that look like cracks in the crockery have developed and I'm wondering if this makes it unsafe to use.


Does it leak when you fill it with water?
If NOT you can use it.
If so: too bad the cracks are caused by pouring COLD liquids when your pot was HOT!

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Liquid overflowined into the base and now it does not work


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Rival SlowCooker # SCV 5609. The inner crock pot has cracked, letting liquid through into the outer pot. Can I get a replacement for the inner pot?


Crock-pot.com is the place for Rival parts, but they say they list no parts for the model you gave. You can try making sure the model number is correct and try again, or call them at 800-323-9519 for help.

Jul 05, 2011 | Rival SCVE500 Slow Cooker

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My ceramic pot has a crack in it. Is it possible to purchase a replacement ceramic pot only?


Go to the site of the manufacturer and find the link for replacement parts. You will need the model name and number of your cooker. Usually you can replace the crock.

Good luck to you and thank you for using FixYa.

Dec 28, 2010 | Crock Pots & Slow Cookers

1 Answer

The cover for our model 3120 crock pot has cracked around the handle area. Where do I go to purchase a new cover? debco3363@aol.com


Rival's crock pot parts are at crock-pot.com. They didn't list anything when I tried 3120 as a model number. The search page shows where to look on the pot for the number in case there's another one to try. There's also the "contact us" link so you can reach someone who might know of a suitable replacement.

Mar 08, 2010 | Crock Pots & Slow Cookers

1 Answer

Our cermaic pot of our crock pot cracked when using it today is this a common problem its only a year old and has been used two times...


No this is not a common problem.
The ceramic bowl should last for years if handled correctly.
It may have had an unseen stress crack causing the premature failure.

Avoid putting cold liquid or items into the hot ceramic bowl/pot. This will cause the bowl/pot to crack and can be very unsafe when it pops. The reverse is also true, avoid putting hot liquid or items into the cold ceramic bowl/pot.

It is the sudden changes in temperature that can cause cracks to form.

Hope this helps!

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Crock is broken


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

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Rival crock pot question


Most of the reviews for this product state that the lid is a bad fit. It is as though they had leftover lids from another model and just used them in this one. A replacement lid will be the same unless you have one custom made...but for that price you'd just get a new crock pot. You will lose a lot of moisture and some foods will be a little dried out after slow cooking all day and losing steam. You can either cover the cracks as best you can when you set it to cook, or return it and buy a better model. You'll find this problem on Rival's 6 quart crock pot as well. Read the reviews before you make your next purchase.

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1 Answer

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