Water begins to drain into the detergent drawer but does not drain into drum fast enough so the drawer area begins to fill and then begins to spill out of the drawer area all over the floor. If I press stop, the water in the basin drains slowly into the drum. It seems to not be draining fast enough into the drum. Washes and spins OK after that.

This used to be a common problem with powder detergents as there would invariably be some remaining in the drawer which would be damp and caked and if not removed would inevitably one day be washed out of the drawer and block the drain into the tub.

It is much less of a problem with liquid detergent but it is still necessary to (say weekly) pull the detergent drawer right out for a wash in the sink and then inspect the drawer cavity to ensure the drain is clear, carefully removing any caked detergent...

The first thing to do is take note of what the washer is doing when water leaks out in order to help pinpoint the cause. Does it only leak when filling? Is it leaking during wash or rinses? Or is it leaking only when it goes into spin?

Only leaks when filling

• Water pressure that's too strong. Some dispensers can't cope with high water pressure. Make sure the washer is level as one leaning forward can leak if combined with high water pressure. Try turning the tap on the washer down. Only suspect this if you know the water pressure is high and it looks like it's gushing in quite fast on fill
• If there is an optional detergent flap fitted in the drawer for holding liquid detergent make sure it is removed or drawn into the up position if using powder otherwise it prevents detergent running down into the drum
• A build up of grease and slime in the nozzles at the top of the dispenser where the water flows in causing water to spray at the front and run out when filling. Check this article -black jelly-like substance in soap dispenser and on soap drawer (In extreme cases I've had to replace the dispenser.)
• A build up of undissolved detergent in the base of the soap dispenser under the drawer (depending on the design). Remove the soap drawer and check the bottom of the soap dispenser for a build up of detergent that could allow water to run over the lip of the dispenser
• Blocked dispenser hose: Some washing machines can flood water out of the soap dispenser if the hose leading out of the dispenser into the tub gets blocked. Blockages can be something put into the drawer by a child or a chunk of undissolved detergent tablet. Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and it wasn't wide enough. Undissolved powder from a tablet or lumps of detergent through poor water pressure can block this hose solid causing water to back up. Unplug machine, remove lid and feel this hose carefully for obstructions.
• Overfilling: If the washer starts to fill and never stops it will flood out of the drawer eventually - Washing machine overfills

Leaks out of drawer during the wash or rinse cycle

• Too many suds? If you can see the door glass is white with foam up to the top it could be foaming out of the dispenser. Too much foam in the washing machine
• Overfilling: If the washer starts washing but the water doesn't stop coming in it will eventually fill the drum so much it will start to pour out of the soap drawer and other places. If this is the fault you should be able to see the drum is so full of water it's making a different sound, maybe labouring under the load, and the door glass full to the top with water. You should also hear that water is still running into the machine and be able to detect it by opening the drawer. However, in most cases an over filling washing machine should trigger an error code long before it gets to this stage but if you suspect overfilling check this page - Washing machine overfills
• Surging: There are (often intermittent) faults that can cause the motor to spin out of control on wash or rinses. Instead of turning slowly the fault causes the motor to surge into spin instead which throws the laundry and all the water about violently. Water can then be forced out of the soap dispenser drawer. This fault should be relatively rare these days but if you observe this behaviour call an engineer to diagnose the cause.

Leaks from drawer only when spinning

• If it only comes out on spin it can be caused by a partial blockage preventing the water being pumped out fast enough resulting in excess water being thrown around on spin and backing up into the dispenser. This fault is similar to the surging fault described in the last list but different in that the problem only occurs when it's on a proper spin cycle and much of the water has been pumped away. Troubleshooting this fault is all about finding out why it isn't emptying the water properly which is usually due to a partial blockage. Follow the same troubleshooting as described for a washer not pumping any water out at all - Washing machine won't empty water
• If water is being forced out of the drawer when the washer is spinning but it is on wash or rinse and shouldn't be spinning follow the procedure for surging in the previous section above

pull out the dispenser,check inside where the dispenser goes into,i found in two washers the white circle piece that's inside the cap to detergent,when water would go in the cap would block the fill tube,if you checked the dispenser and water flows through you have something blocking the fill tube,hopefully the washer and dryer are not stacked,you might have to take the top lid off to get at the fill tube or fill hose to clear it.good luck with your washer

bleach? do u mean detergent? normally machines run pump/then start to fill.water will pass through drawer then they heat /wash/drain/spin then refil for rinse conditioner/spin rinse drain fast spin end pretty much

either the inlet water valve is bad and needs to be replaced or the controller for it is not cutting off the electricty to it, If you are going to replace something, replace the water inlet solenoid valve.

Try using a piece of springy wire, such as from a coat hanger to clear the blockage. Put a loop at the end of the wire to prevent the sharp end from sticking through the intake hose. There are products available for cleaning the drain outlet on sinks consisting of springy wire which may be of use. The only danger is that they may get stuck in the intake hose especially if it has a corrugated interior surface.
Probably the best thing to do first is to remove the detergent drawer and pour hot water, not boiling into the space where the drawer goes. You may need a funnel or a bottle with a long neck to do this. The hot water might be sufficient to dissolve any powder build up.

possible its not draining fast enough due to a blockage clean out the filter on bottom left.

Top 10 frontload washer problems

1)Water fill problem: water took more than 10 minutes to fill to desired level sometimes indicated as a LF/IE or long fill/inlet error. Water valve screens clogged, hoses kinked, low water pressure, unpaid water bill. Check hose, clean screens.
2)Excessive vibration: noisey,roar, knocking noises. Bad damper,bearing or broken trunnion. no error code
3)Dispenser drawer open/detergent in wrong compartment: washer will not operate with drawer open or cleaning products in wrong compartment.
4)Washer won't drain: clogged pump/filter, slow or clogged drain usually indicated as a LD/DE, if a code is given (long drain/drain error) Clear pump of objects
5)Drum overfilled: usually caused by sediment in the water level pressure sensing tube going up to the main control.Find it and blow out the sediment, re-secure pump out water and retry.
6)Door open, Door not latched, clothes/objects keeping door from completely closing. Tighten door latch, add washers if nessisary to make good contact and close door tighter in case of leaks.Note some models send a signal to the motor and another to the control letting both know the door is secure before proceeding, corrosion gets into the lid lock and the door can be locked and the control is ready but the motor ain't getting the message.
7)Cold water does not enter washer: hoses connected backwards. Oops.
8)Oversudsing: Wrong Detergent, too much detergent, detergent in wrong dispensing drawer, turbidity monitors pick up particles in the water and judge soil content then the washer allows for extra time to wash the clothes, if the wrong detergent is in there the machine thinks that is too much and declares a suds error. On some models a suds detect is determined by the motor over amping, most machines will try a few mini loads to correct the problem. Remove detergent, retry
9)Locked motor: error LE,loose connection,broken wire/hallsensor, motor overheated/failed.
10)Water heating error, hE, the thermister/heater is out.



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I'm guessing, what with this having been posted nearly a year ago, that this has been resolved, one way or another, but I thought I would post this solution for the benefit of others:

We had this same problem, where water was flowing out from underneath the detergent dispenser. The problem we had was a blockage between the dispenser and the drum, so after taking the console and door-panel off the washer, I removed that black tube from the dispenser to the drum and pulled out the matted-up sock which had somehow made its way there. Good luck!

Plug off the wall, etc. Remove the rear cover. There is a thin tube coming from the control panel area to the base where the water exits, this should not be blocked, remove from top and blow to check, refit. Next clean out your outlet filter, it could be clogged, refit. This tube controls the water level. Another thing that could be the problem: Try to take the top of the machine off; there are three tubes coming into the dispenser box, these may hv come loose or something. Connect well.