If the drain time exceeds eight minutes, the water valves are turned off
and “F/02” is flashed. Press PAUSE/CANCEL two times to clear the
display.
NOTE: After four minutes the “Sud” error will be displayed, then four
minutes later the “F/02” error code will be displayed.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and
make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
SOURCE: Whirlpool Duet-Error code F 02/wont spin and drain
You should clean the the drain filter and the drain hose first but if the pump is removing water and the F02 is still hanging in there try this, it worked for me. Remove the back of the washer and in the upper left is a pressure switch that tells the computer the where the water level is. Remove the black rubber tube from the switch and blow into it. Mine had a small obstruction and didn't let the switch see the pressure change (water level change). I did replace the pump and didn't need to.
Hello & Welcome to FixYa
Error code 5d/Sd means suds have been detected. To solve this
problem you have to take the bottom front panel apart and then clean the drain
filter pump assembly completely, make sure the washer is unplugged before
working on it. Please get back to me if you have any other questions.
Kevin
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