Question about KitchenAid KGSA906PSS Gas Kitchen Range

2 Answers

Hi there! My Kitchenaid oven won't turn off. All of the other buttons seem to work - they make a beeping sound when I touch them too - except the off button! Nothing. I had to pull the plug on my oven. We just bought the house and didn't find a manual. Do you know what the problem could be and how best to fix it? Thank so much, in advance. Linda

Posted by on

  • 2 more comments 
  • cynsagh Nov 26, 2009

    I have the same problem with my Kitchenaid oven--did anyone offer a solution?

  • Fullserve Mar 05, 2010

    This is exactly the problem that we have had on this
    unit. We purchased in 2006 and within 6 months had to replace the entire
    front panel because none of the buttons would work.

    Within a few weeks, the repaired panel "off" button stopped
    working. We came up with the same solution as you and had been using
    "stop time" for the last couple of years. There have also been
    times when the panel stops working altogether. The solution is to unplug
    the oven, wait a few seconds and plug back in. It seems to reset okay.

    Tonight, however, we came home to find the house filled with smoke. This
    oven had spontaneously turned itself on and was flashing an
    "over temp" error. The oven was too hot to touch, so rather
    than unplugging it, we turned off the power to the kitchen. After a
    couple of hours, we tried turning the power back on and the panel itself
    started sparking and clearly was starting an electrical fire. Of course
    we immediately unplugged and now are stuck with a $1,600 paperweight.

    Any suggestions on negotiating w/ KitchenAid for some compensation?

  • Lisa Vickers Apr 25, 2013

    Just has this happen last night! 4am and the oven is on and smells like an electrical fire. Had to turn the breaker off - very frightening! Anymore information on this?

  • Lisa Vickers Apr 25, 2013

    I had the same issue at 4am - woke to a horrible electrical burning smell and found the oven on and the touchpad not responsive with "communication lost" displayed!! Had to turn the breaker off and now it will stay off until I get a new stove. Very scary!



2 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

It appears the 'membrane insert' is defective. I was able to turn my oven off by using the 'stop time'. Just imput one minute ahead of current time, then press start. In one minute the oven will turn off. You can clear the screen by opening the oven door fully, then close.

Posted on Dec 07, 2009

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the same exact probelm with my oven. Linda, how did you eventually get this fixed?


Posted on Feb 22, 2010


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cancel key does not work

Sounds like the touch control pad is bad.

Nov 16, 2013 | KitchenAid Architect II Superba EQ Series...

1 Answer

Touch button won't work

If all buttons don't work then check that connection isn't broke through the I/O board.
If not then board is faulty.
Is you display is lightining or not.
if not then the connction is bad

please rate my work

Sep 10, 2011 | KitchenAid KHMS155L Microwave Oven

1 Answer

I have the KitchenAid microwave oven model KBHC109. For the past few weeks the microwave has been beeping on its own. Sometimes it seems as though we are pressing buttons when we aren't and sometimes...

I am sorry but this is usually the signs your touchpad is going out and the part alone retails for a lil over $300.00. You know your needs better than anyone but in my home we would just keep dealing with it untill it drove us crazy, or quit being usable. Basically the buttons you press are worn and making contact without being pressed.

May 26, 2011 | KitchenAid KBMC140HSS Convection/Microwave...

1 Answer

My beep quit! Beep used to work when the oven came up to temp, the timer timed out, or a button was touched. Can it be reset or will I need to replace it? Where's the control board located and how do I...

We have a Kitchenaid Superba gas stove and the beeps would not sound. We thought the control panel was shot, but we have a WONDERFUL repair man. Here was his oven door, push the cancel button, push stop-time button and hold that button for about 5 seconds. When the beep sounds let go and the panel is re-set. WOW!!!!

Oct 23, 2010 | KitchenAid KGRT607 Gas Kitchen Range

1 Answer

KitchenAid kemc308kss0 Micro/Oven Combo Microwave: At the end of any cycle there is a four-tone beep that will continue to beep until KINGDOM COME until you either a. open the door b. press cancel. That is...

From page 7 of your owner's manual:

All Tones (combination oven models only)

All of the above tones are preset on, but can be turned off.
To Turn Off/On: Touch and hold STOP TIME for 5 seconds. A
tone will sound and “Snd oFF” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd on.”

Tone Volume

The volume is preset at high, but can be changed to low.

To Change: Touch and hold the number pad “7” for 5 seconds. A
tone will sound and “Snd Lo” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd HI.”


The Timer and Timed Cooking reminder tones are preset on, but
can be turned off. Reminder tones do not include end-of-cycle
tones. On combination oven models, if “All Tones” have been
turned off, the reminder tones cannot be independently turned


To Turn Tones Off/On: Touch and hold TIMER SET • START until
a tone sounds. Repeat to turn back on.

Timed Cooking (combination oven models only)

To Turn Tones Off/On: Touch and hold COOK TIME until a tone
sounds and the lower oven display returns to inactive mode
(blank). Repeat to turn back on.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Apr 26, 2010 | KitchenAid Microwave Ovens

1 Answer

Kitchenaid Superba Gas Oven Touch Pad not working

We have a gas kitchenaid KGST307HBL9 and the touch pad is blank, but we discovered that you can still touch the buttons and it will work. (example touch bake; temperature; start). It will beep when the target temperature is reached.

Just so we don't forget and leave the oven on, we turn the oven light on as our signal. A little work, but not wanting to "fork" out the money at this time to repair.

Also, if you are handy has many items and can also answer question. We've used them for several of our appliance repairs.

Jun 03, 2009 | KitchenAid KGSA906PSS Gas Kitchen Range

1 Answer

Off button doesen't shut off oven

You will probably have to replace the electronic range control.

Jan 03, 2009 | KitchenAid KESC307 Electric Kitchen Range

Not finding what you are looking for?
KitchenAid KGSA906PSS Gas Kitchen Range Logo

8,501 people viewed this question

Ask a Question

Usually answered in minutes!

Top KitchenAid Kitchen Ranges Experts

Jay B

Level 1 Expert

19 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22484 Answers


Level 1 Expert

13 Answers

Are you a KitchenAid Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides