It appears the 'membrane insert' is defective. I was able to turn my oven off by using the 'stop time'. Just imput one minute ahead of current time, then press start. In one minute the oven will turn off. You can clear the screen by opening the oven door fully, then close.
I have the same exact probelm with my oven. Linda, how did you eventually get this fixed?
Scott
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I have the same problem with my Kitchenaid oven--did anyone offer a solution?
This is exactly the problem that we have had on this
unit. We purchased in 2006 and within 6 months had to replace the entire
front panel because none of the buttons would work.
Within a few weeks, the repaired panel "off" button stopped
working. We came up with the same solution as you and had been using
"stop time" for the last couple of years. There have also been
times when the panel stops working altogether. The solution is to unplug
the oven, wait a few seconds and plug back in. It seems to reset okay.
Tonight, however, we came home to find the house filled with smoke. This
oven had spontaneously turned itself on and was flashing an
"over temp" error. The oven was too hot to touch, so rather
than unplugging it, we turned off the power to the kitchen. After a
couple of hours, we tried turning the power back on and the panel itself
started sparking and clearly was starting an electrical fire. Of course
we immediately unplugged and now are stuck with a $1,600 paperweight.
Any suggestions on negotiating w/ KitchenAid for some compensation?
Just has this happen last night! 4am and the oven is on and smells like an electrical fire. Had to turn the breaker off - very frightening! Anymore information on this?
I had the same issue at 4am - woke to a horrible electrical burning smell and found the oven on and the touchpad not responsive with "communication lost" displayed!! Had to turn the breaker off and now it will stay off until I get a new stove. Very scary!
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