Yes g'day, I have made a Paypal payment, for an ebay purchased item, for the sum of $800 and now the recipient tells me his account was not linked to his current email address or something and he needs me to make the payment again. He tells me my original payment will be canceled by Paypal and I will be refunded the money because his account is non existent . Is this correct if what he is telling me is true? Can you help me please?
Login to paypal, check the account status to see what has happened to the payment. Generally if the account receiving is non-existant - the payment will not go thru. If it has gone thru then contact paypal ASAP to get it reversed or cancelled.
Here isa paypal customer service number, or you can access it though your paypal account whne you login using this link
https://www.paypal.com/cgi-bin/webscr?cmd=_contact-general:
PayPal Customer Service:
1800-073-263
6.00 a.m. to 10.00 p.m. Monday to Saturday AEST
Generally if the paypal account is not linked to any Credit Card or Debit Card the money u transfer to that account will return back. But in your case check with your bankers or write to paypal about this. We dont know whether the recipient has linked his account or not, if he has not linked with any credit or debit card , then your money will return back.
Testimonial: "Thanks for the help, you were correct and I am just waiting for the final stage of the transaction cancellation to go through. Thank-you "
Login to the paypal website with your user ID and password, Goto My account and check for the statement. the transactions will have the status make sure the status shows your transaction was cancelled and refunded before you make the payment again.
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many if not all my customers, say that paypal is refusing paymet , SOMETHING IS VERY WRONG
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