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Anonymous Posted on Oct 26, 2009

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Yes g'day, I have made a Paypal payment, for an ebay purchased item, for the sum of $800 and now the recipient tells me his account was not linked to his current email address or something and he needs me to make the payment again. He tells me my original payment will be canceled by Paypal and I will be refunded the money because his account is non existent . Is this correct if what he is telling me is true? Can you help me please?

  • Anonymous Mar 19, 2014

    many if not all my customers, say that paypal is refusing paymet , SOMETHING IS VERY WRONG

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  • Posted on Oct 26, 2009
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Login to paypal, check the account status to see what has happened to the payment. Generally if the account receiving is non-existant - the payment will not go thru. If it has gone thru then contact paypal ASAP to get it reversed or cancelled.
Here isa paypal customer service number, or you can access it though your paypal account whne you login using this link
https://www.paypal.com/cgi-bin/webscr?cmd=_contact-general:
PayPal Customer Service: 1800-073-263
6.00 a.m. to 10.00 p.m. Monday to Saturday AEST

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Generally if the paypal account is not linked to any Credit Card or Debit Card the money u transfer to that account will return back. But in your case check with your bankers or write to paypal about this. We dont know whether the recipient has linked his account or not, if he has not linked with any credit or debit card , then your money will return back.

Testimonial: "Thanks for the help, you were correct and I am just waiting for the final stage of the transaction cancellation to go through. Thank-you "

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  • Posted on Oct 26, 2009
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Login to the paypal website with your user ID and password, Goto My account and check for the statement. the transactions will have the status make sure the status shows your transaction was cancelled and refunded before you make the payment again.

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  • Posted on Jul 08, 2010
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Hiii i m gurjeet kaur from delhi .m doing working online work on wedsites..nd some days do not work my paypal account...so pls help me

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You have to open an account at paypal. Then you click the option wiretransfere from your bankaccount to paypal. this normaly takes up to 3 days. when the money is on your paypalaccount then you can use it to pay for example items on ebay.
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Hi, I have purchased an item on ebay and am trying to pay for it using paypal. The item is in the USA. When I login to paypal it asks me to add another credit/debit card although I already have a...

it is possible,, go back to the item & check to see what the seller accepts for payment, it will show & also try clearing the cookies on your computer & see if that helps
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Send the customer an email from your ebay account and save a copy for yourself. Tell him that the payment he sent did not go into the right paypal account. Ask him to cancel this payment so that paypal refunds his money. Tell him that you will send an invoice to him from paypal with a request for payment. Ask him not to re-send his payment until he receives that invoice request from your account. Then go into your paypal account and click on the request money link. Choose the option to send an invoice and enter the information for your EBAY account if you have not already done so. Then send an invoice to that person requesting payment with a note that says the same thing in your email from EABY - tell him to cancel the other payment because it went to the wrong account and ask him to use this account instead. Tell him you have already waited two days and that he only has 1 -2 days more to pay for this item or you send a bidding strike for non payment.
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I just went through your company for a so called City Crusher but it is a scam so please cancell payment

Hi,

If you used PayPal to purchase an item and you wish to request a refund, you will need to log in to PayPal to do this. You can click here for the website.

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050
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I have not received my merchandise and is over 3 weeks

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Transaction was made to the wrong merchant; how can i cancel the PayPal payment?

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I sent money to the wrong email address, but the payment is completed. What do I do? Question : Answer : PayPal cannot reverse payments that have been claimed. We recommend that you contact your recipient directly and make arrangements to have the money refunded to you via PayPal or another method of your choosing.
If you don't receive a refund, you can file a dispute within 45 days of the payment date. Here's how to file a dispute:
  1. Log in to your PayPal account.
  2. Click Resolution Center near the top of the page.
  3. Click Dispute a Transaction.
  4. Click Item dispute and click Continue.
  5. Click Find transaction ID, then click the transaction ID you want to dispute.
  6. Click Continue and follow the instructions
or if yous ent to recipient, but to wrong email address
If you would like a refund, start by getting in touch with your seller. Most sellers welcome the chance to work out any problems.

Here's what we recommend:
  1. Contact your seller to discuss your problem.
  2. If you're still not satisfied, you can open a dispute in the Resolution Center.
  3. If you would like PayPal to decide whether you should receive a refund, escalate the dispute to a claim.


Contacting your seller


To find the seller's contact information:
  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History and locate the transaction in your list of recent transactions.
  4. Click Details next to the transaction.

On the Transaction Details page, you'll see the seller's name, email, and, if available, the seller's customer service phone number.


Opening a dispute

If you weren't able to work out your problem with your seller, you can open a dispute.

If you purchased your item on eBay, you'll go to eBay's Resolution Center to open your dispute. If you made your purchase somewhere else, go to PayPal's Resolution Center.

How to find eBay's Resolution Center:
  1. Go to the eBay homepage and log in to your eBay account.
  2. Click eBay Security & Resolution Center at the top of the page.


How to find PayPal's Resolution Center:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Click Dispute a Transaction and follow the directions.
You can open a dispute within 45 days of making your payment. If your dispute is not resolved or escalated to a claim within 20 days it will be closed please rate my service
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Ebay Payment Method

There are a number of ways to pay on eBay. Most sellers offer more than one option. Some payment options offer more protection than others, so be sure to select a method of payment that makes you feel comfortable.

If you have additional questions about payment options, you can contact the seller directly. You can find the seller's email address by clicking on the User ID in the listing or by looking in the End of Listing email that you received when the listing closed.

Sellers may not ask or require you to pay by instant cash wire transfer services such as Western Union or MoneyGram. They may not ask you to pay by cash. These payment methods are not permitted on eBay. Please refer to the Accepted Payments policy for details on permitted and non-permitted payment methods. Payment services that are not permitted on eBay may, in fact, be outstanding services for consumers in other contexts. eBay’s evaluation relates only to whether a particular service is appropriate for the eBay Marketplace. If a seller asks you to pay with a payment method that is not permitted on eBay, report the seller.

Clicking the Pay Now button is the fastest way to pay on eBay. Common payment methods available using the Pay Now button include:
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  • Credit Card
  • Personal checks, cashier's checks, or money orders
The seller may accept other types of payment methods involving escrow companies (recommended for high-price items) and bank-to-bank wire transfers. More information on each method of payment is provided below:
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