Model: LG 42LC7D Closed caption/text option is "greyed" out and I am unable to use this option. How do I fix this?

To get words of dialogue off a TV, you have a few options:

1. Check the TV settings: Some televisions have built-in closed captioning options that allow you to display the dialogue as text on the screen. Look for the "CC" or "Caption" button on your TV remote control. Pressing this button should cycle through different captioning options, including turning it off, enabling standard captions, or enabling captions specifically for dialogue.
2. Use the TV menu: Access your TV's menu settings by pressing the "Menu" button on your remote control. Navigate to the "Settings" or "Preferences" section and look for the "Caption" or "Subtitles" settings. You may find options to enable or disable captions, adjust caption styles, or choose captioning presets. Explore these settings to see if there's an option to display dialogue as text.
3. External Closed Captioning Device: If your TV doesn't have built-in closed captioning features or if you prefer more advanced captioning options, you can consider using an external closed captioning device. These devices connect to your TV and provide enhanced closed captioning functionality, including the ability to customize the display of dialogue. Search online or consult with an electronics retailer for external closed captioning devices compatible with your TV.
4. Streaming Services: If you're watching content from a streaming service, such as Netflix or Amazon Prime Video, they often have their own closed captioning options. Look for the closed captioning settings within the streaming service's interface. You can usually enable or disable captions, and in some cases, customize the captioning style or size.

Remember that the availability and functionality of closed captioning options may vary depending on your TV model, so consult your TV's user manual or contact the manufacturer's support if you need further assistance.

Page 49 of User Guide:
SETTINGS ? OPTION ? Caption View captions when the TV station provides captioned programing. Program captions work only on digital/analog broadcasts or external input. Change Caption to On or OFF. If On, then select caption settings. • Mode CC 1-4 (Closed Captioning) / Text 1-4 : Displays the audio portion of a TV program as text on the TV screen. CC1 is the most common mode in use. Field 1 data channels: two Captions (CC1, CC2), two Text (T1, T2). Field 2 data channels: two Captions (CC3, CC4), two Text (T3, T4). Service 1-6 : This is only available for the digital broadcasting system.
If you do not have a User Guide or other manuals for your television, please download them here:
http://www.lg.com/us/support-product/lg-47LS4600#

try to go to menu then enter close caption CC option then turn it OFF

If the closed caption is shaded out in the menu, this usually means closed caption is not an option. Closed caption can not be turned on if the TV is on component, RGB, DVI, Or HDMI inputs. The closed caption will need to be turned on by using the set-top box or other device that is connected to TV inputs. or if the tv is connected directly to the cable line or anteanna

Hello
You have two options with closed caption feature.
Captions of Text
A caption is a printed version of a dialogue narration and/or sound effects of a programme. Text is information not related to the programme that appears on half of the TV screen when available.

To view Caption or Text

[1] Select the desired programme. Closed captioned programme are usually marked in your local TV listing as "CC"
[2] Press CAPTION/TEXT repeatedly to select caption or text mode.
[3] Press 1/2 to select the caption or text channel.
[4] To turn to off the closed caption feature, press CAP/TEXT repeatedly until captions or text no longer display 0n-screen.
Ok.

I have heard complaints from some of my customers, “There is a black/gray box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black/grey box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black/grey box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black/ gray box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu.
I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it.
You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off.
I hope that this tip helps you and that you enjoy your televisions for years to come.
Thanks for using FixYa
asnowman

go into the menu and look at the closed caption option----if TEXT is highlighted--this is your problem---select CC! or if it has it OFF.The TEXT will only appear on certain channels and it most likely was activated by someone changing the closed caption options. If this has been helpful give me a vote to let me know.

The TV slowly, all by itself, ran closed caption on the major stations.
Unable to turn off through the menu as that option was greyed out.
Now all channels have this unwanted closed caption.

Any similar problems and ideas.

Thanks, Harold

Some TV will not display close caption in HD mode. This is why its Grey out in HD mode. If you switch to regular input, i can bet you your close caption will not be Grey out. The problem you are having is your cable box has close caption enable. You must go into the cable box menu and turn caption off. In some box you may have to call your cable provide for assistant.

Best regards
Circuitcity

redrover 11-13-2007, 01:03 PM Well I stumbled onto the solution to my problem, finally, but no thanks to any of the tech at my cable