Lexmark X3470 All-In-One InkJet Printer Logo
Posted on Dec 29, 2007
Answered by a Fixya Expert

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X3470 printer installation

Windows xp home.

x3470 all in one printer.

downloaded all new files from website.
also tried using the manufacturers disc.

both have resulted in being unable to install the printer drivers.

scanner/copier/ all ok.

UNABLE TO INSTALL PRINTER

removed every software trace 3 times, and started again - no good.

installed on correct printer port, tried turning off anti virus/firewall and setup again, again no go.

what can i do ????

might add, all windows updates etc are all current.

nothing glaring obvious.

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  • 2 more comments 
  • flap Dec 30, 2007

    this is not a issue, as the print spooler s automatic and already in operation.



    Perhaps i explained it badly, but the "error message" states "printer driver not installed.



    ie.



    2 messages grey boxed , with red x, and "duuuh sound"



    state : lxcypswx.exe - Bad Image



    and



    lxcycfg.dll



    more than once have tried deleting these files via reg edit, and then renstallling after every lexmark removal, no joy.



    Have tried to use Control Panel/Add Printer etc. Nope.



    Have tried to use Computer/Device Manager/update drivers. nope.



    I cannot get the pc to add this as a printer, thugh it lists Symantec Fax and lexmark Fax.



    any other ideas ???



    its not buying !!!!

  • flap Dec 30, 2007

    OK UPDATE TIME.



    I DELETED EVERYTHING RELATED TO LEXMARK from the registry, restarted 2 or 3 times, and actually read the manual.



    re downloaded the latest software verion from website, and followed my previous commented actions.



    It is now installed and works.



    Thankyou for all responses.



    Flap

  • shodgeno1 Jun 14, 2008

    i am having the same issues have you fixed and how. It says I need lxcycfg.dll

  • Anonymous Nov 12, 2008

    noting is working, same issue as first

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3 Answers

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  • Posted on Dec 29, 2007
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Joined: Dec 28, 2007
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One of the most possible reason is related to Print Spooler service. Please check the "Print Spooler" service if its turned on. if its not you can turn it on. Here is the way to go Services screen

  • go to start menu then run and type "services.msc" then hit enter
  • locate the Print Spooler service in the services list
  • Change turn it on  switch to Automatic mode
Try reinstall
Good Luck

A

Anonymous

One of the most possible reason is related to Print Spooler service. Please check the "Print Spooler" service if its turned on. if its not you can turn it on. Here is the way to go Services screen

  • go to start menu then run and type "services.msc" then hit enter
  • locate the Print Spooler service in the services list
  • Change turn it on  switch to Automatic mode
Try reinstall
Good Luck

Ad
A

Anonymous

One of the most possible reason is related to Print Spooler service. Please check the "Print Spooler" service if its turned on. if its not you can turn it on. Here is the way to go Services screen

  • go to start menu then run and type "services.msc" then hit enter
  • locate the Print Spooler service in the services list
  • Change turn it on  switch to Automatic mode
Try reinstall
Good Luck

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