First, make sure the refrigerant coils underneath the unit are not dirty. If so, clean them off.
Second, make sure the compressor (underneath the refrigerator) is running.
Third, make sure the compressor fan (underneath the refrigerator close to the compressor) is turning. This fan should always be turning when the compressor is running. It removes heat from the refrigerant coils and transfers it to the outside.
Fourth, make certain the evaporator fan (in the freezer, likely behind an access panel) is turning.
All of these conditions must be present for proper cooling.
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