Hi, this issue is caused when message authentication code (MAC) address filtering is enabled on the Wi-Fi network, and the MAC address of the BlackBerry smartphone is not accepted.
To resolve this issue, add the MAC address of the BlackBerry smartphone to the accepted MAC address list for the Wi-Fi network.
I hope this information may help you to resolve the issue.
I had the same problem on my home wifi. I changed the security setting on the router. now it connects. visit: https://www.mactechnicalsupportnumbers.com/mac-customer-care-number/ to solve other mac issues.
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