RIM BlackBerry Bold 9000 Smartphone Logo
Posted on Oct 15, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I cant connect to WiFi with my blackberry bold. it shows "Failed to obtain an IP address"

2 Answers

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 87 Answers
  • Posted on Nov 15, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Nov 11, 2009
Answers
87
Questions
0
Helped
34924
Points
146

Hi, this issue is caused when message authentication code (MAC) address filtering is enabled on the Wi-Fi network, and the MAC address of the BlackBerry smartphone is not accepted.
To resolve this issue, add the MAC address of the BlackBerry smartphone to the accepted MAC address list for the Wi-Fi network.
I hope this information may help you to resolve the issue.

mike poul

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Sep 07, 2018
mike poul
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Jul 04, 2018
Answers
2
Questions
0
Helped
1818
Points
8

I had the same problem on my home wifi. I changed the security setting on the router. now it connects. visit: https://www.mactechnicalsupportnumbers.com/mac-customer-care-number/ to solve other mac issues.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My IP address says unavailable and I can not connect to WiFi . how do I make it available again ?

Turn on the Wi-Fi and connect to a network. Long press on the connected network and select Modify Network. On IP Settings drop down menu, select Static. Assign IP of your choice but leave other variable untouched.

How to Fix Failed to Obtaining IP Address Error in Android

Method 6: Assigning a static IP address
  1. Go to Settings > Wi-Fi and long press on the network that refuses to connect.
  2. Tap on Modify Network.
  3. Scroll down and make sure the Show advanced options box is checked.
  4. Change the IP settings to Static.
  5. In the IP address field, change the last octet with any number from 10 to 255.
More items...

13 Sep 2018

Fix: Failed to Obtain IP Address - Appuals.com

To give your computer a fixed (static) IP address:
  1. Open the Activities overview and start typing Network.
  2. Click on Network to open the panel.
  3. In the left pane, select the network connection that you want to have a fixed address. ...
  4. Click on IPv4 or IPv6 in the left pane and change the Addresses to Manual.
More items...

Create a connection with a fixed IP address

When a malfunction arises the device fails to obtain an IP-address within the available network. Your device disconnects the network automatically, then tries to connect once more to obtain an IP-address again. The attempts don't stop. There are several reasons which cause the "Obtain IP Address" error.14 Oct 2017

How to fix when Wi-Fi is stuck "Obtaining IP Address"?

IP Configuration Failure: Your router may be failing to assign a proper IP address. Usually, this issue can be solved by simply restarting the router. You might be in a poor network coverage area: Shift your device to the area where the network signal is good.

How to Fix Failed to Obtaining IP Address Error in Android

0helpful
1answer

I have had Wi Fi on my Kindle Fire and now it will not connect and keeps asking for an IP address

When you connect to Wifi and if it shows "obtaining IP address" means it is searching for the IP address of the wifi sender...
when you connect to internet it is done through IP address so your phone is tying to locate an IP address with which it can connect
to the internet. Below are the steps to connect your device to Wifi:
Applications-->settings-->turn Wifi ON-->select the wifi that you want to connect from the list displayed-->enter the network password(if it asks for) -->connected Another easy way...just open the chrome app in your phone and try typing in some website like google.com when it tries to connect a pop up will appear "try connecting to WiFi ..mobile data will incur charges.." something of that sort...and you can click connect to wifi...and automatically it will detect the wifi that is around your location. You can check for your IP address through Ip-details.com
0helpful
1answer

My archos 97 wont connect to the internet

when you try to connect by your WIFI is it showing always obtaining IP address ??
and what is the language is your keyboard ??
0helpful
1answer

How can I connect WiFi router to office network?

On your computer wireless card configuration, try changing the fixed IP address to the following -.
In the TCP/IP Protocol set Obtain an IP address automatically and set Obtain DNS server address automatically.
0helpful
1answer

Y cant my blackberry curve 8520 cant play youtube music?

Hi,

Welcome to Fixya.

If the problem is only with wifi and not 3G/EDGE.
On your BlackBerry, go to:
Options / WiFi connections / Select your Hotspot / WiFi Tools / WiFi diagnostics.
Check the local ip address
Example says 192.168.10.2**.
Login to your Wireless router, and find the DMZ option.
Add your BlackBerry's IP into the DMZ zone, enable and press save

Can you provide me with the make and model of your router so i can provide you on how to add DMZ on your router.

Thanks for using Fixya
3helpful
1answer

WIFI

connect to wifi using my blackberry curve 8520 1. Click icon Manage Connection
2. Check/click on Wi-Fi ON
3. Scroll down and see “Set Up Wi-Fi Network”, click Next
4. And now click Scan For Networks.
On this step BlackBerry will scan all of the Wi-Fi around you. Find the Wi-Fi that you want it and save if needed.
5. If you know the SSID network, you can Manually Add Network. And now click theBlackBerry menu and click Connect.
6. If you ask for password, fill it. Usually in free Wi-Fi hotspot there’s no password needed.
7. The next step is fill the name for the Wi-Fi connection to save on Wi-Fi profie or you can just click to Connect. Click Next to continue..
8. The Menu will be back to Manage Connection. Check the Wi-Fi Options to set the UP address is it using DHCP (on BlackBerry it will said “Automatically obtain IP address and DNS”) or using static IP address. If using DHCP you can browsing to Internet but you must change the setting at the browser on the Main Menu -> Options -> Advance Options -> Browser. Change the default browser configuration with the HotspotBrowser. Good luck to surf on the net!
9. But if it’s need manually fill the IP address. You can go to Wi-Fi Options, Hightlight Wi-Fi profile which you already save previously, click the BlackBerry Menu, Edit, Highlight the text “Automatically obtain IP Address and DNS”, click BlackBerry Menu, Change Option, fill the IP one by one (default is 0.0.0.0). And click Save. And don’t forget to change the browser by follow the step on number 8.
Happy surfing on the internet using Blackberry!! But do not forget turn-off the Wi-Fi to save the battery lifetime.
3helpful
1answer

Can't resolve a W010 connection error

Let put all not IP Address in Obtain. I put all IP ADDRESS manually. Usually this will cause to your internet connection drop. I encounter your problem before but i use DUAL WAN or 2 Internet Provider.
And i hope it's the same problem to me.
Good luck!
0helpful
1answer

Hello, I have symbol MC9090-K. I am trying to connect it to the WIFI. The device shows the access point but unable to get an IP address i check the status in IPv4 it shows 0.0.0.0 or it renews for few...

It appears you device can not gain access to you DHCP server to obtain an IP address.

Simple solution would be to assign a static IP and then test.

Do the intermec scanners obtain there IP address's vias DHCP?

If you need any further assistance then please contact us

www.biastechnology.com

[email protected]
0helpful
1answer

No ip address

when you say ip/config you mean wifi properties and internet protocol properties right ?
if so select obtain ip address auto and select obtain dns auto.
if thats not what you mean...goto control panel ..open network connections...click on ur network connection ...in the list at left select change settings for this connection...in network properties scroll to internet protocol..double click to open..select obtain ip auto and obtain dns auto.
there are other ways to fill in fields but you need relevant info..
there are programs which can show u ip's but most require a special driver.
incidently if you choose ip and dns auto you will not see ip address but when connecting to network you will see aquiring ip address please wait.
if for some reason you still cant connect go to a place where you know have free internet access and connect there then net connection will be configured
0helpful
1answer

Can't connect Blackberry Curve 8320 to 2wire wifi

W002 - Wi-Fi Connection Failed

Means The phone cannot get an IP Address from the Server.

Common issues are

The signal is to weak to make a reliable connection

WEP is configured incorrectly or WPA

DHCP may be disabled, it needs to be enabled on the router

There are other more technical issues to this but without more information this should be a good start.
Not finding what you are looking for?

1,393 views

Ask a Question

Usually answered in minutes!

Top RIM Cell Phones Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Kolbrun...

Level 3 Expert

1228 Answers

k24674

Level 3 Expert

8093 Answers

Are you a RIM Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...