The stuck on crush mode , is caused by ice frosted in front of the ice bin , blocking the ice bin flap from opening , when calling for cube ice . Removing the ice bin and cleaning or defrosting completely , will solve this problem , AFTER , resolving the frost in shoot problem .
Remove the top freezer door hinge cover , and disconnect the plug there . This removes any power , going to the door . If no plug there , remove the bottom kick plate , by removing the screw on each side in the front , and disconnect the receptical from the wires comming from the bottom of the freezer door .
Remove the dispensor control board , by prying , or pulling , from the bottom of the board . Disconnect the 3 plugs to the board . You should now see the white dispensor cover , being held on by 4 screws . Remove these screws , and slide the cover out .
In the top right , inside the dispensor area , you will see a solenoid with a plunger , with the door flap arc , inserted into the plunger . Usually rust inhibits the movement of the plunger , keeping the door flap from closing completely .
Remove the 3 screws holding the plunger and solenoid ( part number WR62X10055 ) and replace . Cleaning will not help , due to rust will return .
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