Get the f21 error code, does not go away. Also get 5d or Sd error code.
“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions
http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front
If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
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Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
Hi
Error
code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8
minutes and the water valves turn off. After 4 minutes the "Sd" error
will be displayed, and then 4 minutes later the F21 error code will be
displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the
drain hose and make sure it is not plugged or kinked. If the drain hose if fine
then unplug the washer and check the electrical connections at the pump and
make sure the pump is running. Check the drain pump filter for foreign objects.
To access the drain pump and filter remove the front kick panel and trace the
drain hose to the bottom of the washer, drain pump would be located there. If
you are not able to access it, then replace the back panel as well. Plug in
washer or reconnect power. If the issue is still not resolved then you would
need to replace the drain pump. Hope this helps...please post
back for further assistance.
Daniel
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