Same as others plastic door handle mounts broke

Can you post a picture of the handle? I have found that some handles have broken at the mounting screw and that a second mounting point is next to the original point.

Since it's less than six months old, it will be under warranty.

You can contact the manufacturer for free repair.

Just look up their contact information in your owner's manual.

Mine did this too. I fixed it by pulling the center front piece of plastic off the handle to reveal the screws. Problem was I found thet the failure occured in the plastic mount for the screw. I gorilla glued back in place and it has been good for several years now. Saddly the magnetron just failed.

remove door handle

The microwave has a safety door switches (2-3 micro switches)
The door mechanism should hit these micro switches. If you can open the machine, you can see that these micro switch has a holder that you can adjust and tighten to make sure that the hook of the door should activate them.

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

The square piece you mention is the waveguide cover and it will need to be replaced. It provides important protection for the magnetron.

To buy one, you can contact Viking here or call 1-888-845-4641.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

It sounds like either a bad door switch or door switch mount, or a sticking relay on the control panel.

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can order Panasonic parts here.

Otherwise, I would recommend that you contact your nearest Panasonic-authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Does it turn for just a moment or does it keep turning?

If it's just for a moment, that's normal.

If it stays on, either your top or bottom door switch is sticking or it's door switch mount is loose or broken.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

What is your brand & model number? We may have the service manual you can download free.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can get Samsung parts here.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

You can find helpful exploded view diagrams and order parts by entering your model number here: http://tinyurl.com/gv383

 

If you don't find your model there, call the number shown on that page.