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My Ativa AD12510 is jammed and will not reverse or go forward.Help

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Soak the blades with dishwashing liquid

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SOURCE: can't port forward ativa router to ps3
They have a guide on almost every router

Posted on May 27, 2009


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Ativa shredder X1800 - shredder does not respond. green light present. Reverse works fine. I killed it with too much shredded paper.

Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

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Runs but why doesn't paper feed into shredder?

You will probably find the intake slot is clogged.

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I have an ativa shredder model MD 1250. Became jammed on some staples. Reversed it and pulled it out but no the auto shutoff won't work Is it fixable? The shredder still runs.

Double check that you do not still have any paper that may have become stuck in front of the sensor for the auto shutoff. If there is something in front of the sensor it will keep running.

Jun 15, 2015 | Ativa MD1250 12-Sheet Cross-Cut Shredder -...

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Hw do I free blades that are very tightly packed with paper?

Unplug the Machine, rotate them in reverse or you can pick the paper out by hand. UNPLUG the machine.

Oct 02, 2014 | Office Depot Ativa DQ60M Shredder

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If your Ativa shredder has a bin, you can gain access to the shredding mechanism by removing the bin and turning the shredder upside down. With power disconnected, be prepared to spend considerable time picking out bits and pieces of material. Tweezers and a utility knife are useful tools. Eventually your shredder will be back in working order.

Feb 28, 2014 | Ativa MDM6000 6-Sheet Micro-Cut Shredder

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Most likely it will be a broken gear, you will need to disassemble the unit to replace the gear if you have the replacement ready. Try searching web for ativa spares and order gear for you model, otherwise you might need to disassemble the unit to remove old/broken gear and use it as sample when purchasing the replacement. If you know what you are doing the replacing gear task start to finish should not take more than 20minutes however it might take considerably longer depending on your technical knowledge and skills. Good luck

Oct 05, 2013 | Office Equipment & Supplies

1 Answer

Have ativa dx1800u. It will move in reverse, but will not go forward to shred. Specifically, I will run in reverse and then when move to auto and place paper in, a sensor picks up paper going in and...

I work for Office Depot and the Ativa brand we get a lot back with this problem. It is a electrical problem in the sensor and all you can do is get a new shredder.

Dec 23, 2010 | Office Depot Office Equipment & Supplies

1 Answer

I have an Ativa DX 180 du shredder that has no forward motion but does reverse. I've keep the blades well oiled so I am not sure of what the problem could be. Please advise.

My shredder was only running in reverse, and it would make a clicking sound when i fed in the paper in forward. The sensor was okay, so this is what i did. Obvisouly something is blown on the mother board, and i can't fix that. I switched the wires around that go to the motor from the mother board. They just unplug, and it can easily be switched. Now when you put it in reverse, reverse is forward. You have no sensor, but you can still use it. Not the right way to fix it, but it's a fix if you are going to trash it anyway.

Oct 07, 2010 | Office Depot Ativa DXC180D Shredder

1 Answer


Does it reverse? Can you hear any motor noise? If it does then try cleaning the upper and lower sensors with cotton swab. If it does not reverse, then remove the top and check for jams or broken gears.

I’m happy to help further over the phone at

Jun 10, 2009 | Office Depot Ativa DQ60M Shredder

1 Answer

Can't port forward ativa router to ps3
They have a guide on almost every router

May 26, 2009 | Office Depot Ativa 802.11g Wireless...

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