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Jack Shaffer Posted on Jan 04, 2020

My cotton candy machine is not working. When run, machine overheats and doesn't spin webs efficiently or at all. What little is produced is burnt tasting. After 15 mins machine smokes & boils sugar.

Back story: Hello, My name is Jack, and I own a commercial cotton candy machine sold by Carnival King which I bought to help my school club raise money. The model number &/or name of the machine I bought is called the CCM28. When I bought it at first about 4 months ago the machine worked exactly as it was advertised which was perfect for me. I used it for personal use about half a dozen to a dozen times in the two months before my club needed to use it. During each of those times, the machine worked great and allowed me to make as much cotton candy as I wanted for about 45 mins before requiring me to give it a break so the machine can cool down. Then the first night out in public with my club the machine started acting up. For the first 20 minutes, the machine was not working nearly as efficient as it was in my house, about 4 times as slow and twice as much sugar. I figured this was because of the wind and that would be a problem as long as the machine was not covered. Then after some time messing back and forth -(not understanding which direction would make it hotter, faster, and or less or more efficient)- with the fuse of the machine. Eventually, the machine started to work as efficiently as it had inside my house but then the candy started tasting burnt which was not a problem before. So for the next 40 minutes, the machine worked great however the taste was not as good as it was when I used it personally before. Then the machine started to smoke and so we turned it off. Quickly following was a black goo of boiling sugar that started to rise and flow out of the machine's head like a volcano. It was something that had never happened to me before and so It spooked me enough to put away the machine for the night. I had not attempted to use it again until the weekend before my next vending session about a month later. I, of course, cleaned out all the burnt sugar, carefully avoiding water or soap on anything electric that may cause damage to the machine. In that weekend the machine was working incredibly inefficiently, working 4-5 times slower than when it was working like it was supposed to when I had used it for personal use. Barely anything would spin and what was spun was extremely burnt tasting. The sugar that was stuck to the side of the bowl was three times larger than it should have been considering the amount I was making. On top of that, all the sugar that was shooting to the side of my bowl was overwhelmingly noticeably burnt. After 20 minutes of attempted use which brought me nothing but about 4 cones of cotton candy which all tasted awful, the machine started smoking and boiling up like it had the night I was vending with my club the month before. I was very frustrated. Messing with the fuse this time didn't help me, and when I cleaned the machine again the same thing happened once I turned it back on but after producing much less cotton candy in the same amount of time. It's not spinning webs as It used too and I'm worried my 200$ investment for my club will come up to do nothing for charity after I barely covered the cost of the machine the first and only night my club had made and sold cotton candy. The machine just simply doesn't work anymore for some reason. ----------------------------------------------------------------Problem: The head spins but webs barely or none at all get shot out. All that is made tastes extremely burnt no matter which way the fuse is turned to. And now after only 15 minutes of me running the machine and putting candy floss in the head of it the whole thing will start to smoke and candy floss will start to boil into this black gue which is unspinable and becomes impossible for me to spin anything more without cleaning all the goo out.. PLEASE HELP.

1 Answer

Elias

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  • Contributor 17 Answers
  • Posted on Feb 13, 2020
Elias
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5 Related Answers

Pierre Laplante

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  • Posted on Feb 12, 2008

SOURCE: Metal Tasting Coffee

vinegar is not the best it remove calcium in little piece descaler produit melt go buy the descaler produit 1part descaler 1 part water put in water container start the machine after a few second turn it off leave it there for 15 minute repeat untill empty rinse very good after that product is corosif 2 or 3 full rinse thanks for using fixya pierre

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Anonymous

  • 515 Answers
  • Posted on Jul 23, 2008

SOURCE: burnt coffee taste

Hi,

I think your printed circuit card has to be replaced, check all cable first to make sure there not is a cable loosen.

Hope this can help you

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 02, 2009

SOURCE: Blows fuse

If it went dead almost immediately after pressing the Start pad, that's usually a shorted high-voltage capacitor.

If it went dead several seconds after pressing the Start pad, that's usually a failing high-voltage transformer.

If it goes dead or blows the breaker (or GFI) when you plug it in or open or close the door, then there's a problem with a door switch or door switch mount.

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:

http://www.gallawa.com/microtech/cap_test.html

http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted or burned looking, it's probably fine)


http://www.gallawa.com/microtech/xformer.html

The best place to order parts for this brand is Encompass (formerly Tritronics). Or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 125 Answers
  • Posted on Jul 15, 2009

SOURCE: eee pc won't start

sounds like a registry error try to start in safe mode if it does the same thing then when it starts to boot and says xp and the bar starts to move hold down the on off button till it goes off and let it set for a bit (let the hard drive stop turning) and reboot should send it into chkdisk whick will correct the registry error

Fred Yearian

  • 5603 Answers
  • Posted on Oct 28, 2009

SOURCE: i plugged my djx 700 into a club system, within

Suspect a ground problem someplace in the system.

Make sure your system is plugged into exact same recepacle that anything else you connect to is plugged into.

Also make sure a spot light is not heating it.

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Related Questions:

1helpful
1answer

Cotton candy machine is overheating and producing cotton candy at a rate 4x slower than advertised. What little is produced tastes burnt.

The temperature is critical to liquify the sugar without burning. If the temperature gets too high, the sugar burns. If it doesn't get hot enough the sugar remains in crystal form and doesn't leave the spin head.

This model uses a basic limit switch to set the temperature. Likely yours has shorted, therefore the temperature gets to high and the sugar burns.

https://www.carnivalkingsupplies.com/product/?id=1095

See above link for an idea of what the component looks like. It would be about 1/2" in diameter.

If you know a furnace, clothes dryer, or oven repair tech they could verify defective limit switch and replace without consulting a diagram. A handyman with electrical experience may be capable of repairing as well.

To get rid of the burnt taste you'll need to remove and clean both the bowl and head with dish detergent. See cleaning instructions in user manual.
1helpful
1answer

My cotton candy maker dose not work and it has been two years! It's too late to return it now and I can't throw it away! what can I do! I wasted 30 bucks for this piece of junk! Help me fix it please!

With any device, it is helpful to know the brand and model number. I will provide a few links to some cotton candy maker's repairs but you have left out the crucial information. Not to worry. You can google "cotton candy maker" the brand and repair and possibly find some information. Even better, you don't have to have the machine to make cotton candy. I will provide links to that as well.

Make homemade cotton candy without machine

http://www.sheknows.com/parenting/articles/992989/make-homemade-cotton-candy

How to Repair My Tornado Cotton Candy Machine

Cotton Candy Machine Out Of Balance Ideas

Repair your Popcorn Machine Cotton Candy Machine Nacho Machine...
0helpful
1answer

My crazart cotton candy maker won't produce the cottan candy anymore.Had it since Nov. and used it multiple times since.All of a sudden I plug it up I pour the sugar In and no cottn candy comes out

If your Crazart cotton candy maker is no longer producing cotton candy, there could be a few potential issues to consider. Here are some steps you can take to troubleshoot the problem:
  1. Check the power supply: Make sure that the machine is properly plugged in and that the outlet is functioning properly. You may also want to check the fuse or circuit breaker to ensure that the machine is getting the proper power supply.
  2. Check the heating element: If the heating element on the machine is not functioning properly, it may be preventing the machine from producing cotton candy. You may need to replace the heating element to fix the issue.
  3. Check the spinning head: If the spinning head on the machine is not functioning properly, it may not be able to spin the sugar into cotton candy. You may need to replace the spinning head to fix the issue.
  4. Check the floss bucket: If the floss bucket on the machine is not properly seated or is damaged, it may be preventing the machine from producing cotton candy. Make sure that the floss bucket is properly seated and check for any visible damage.
If none of these steps resolve the issue, it is possible that there is a deeper malfunction or defect with the machine that will need to be addressed by a professional. In this case, you may want to consider contacting the manufacturer or a customer service representative for further assistance.
1helpful
1answer

Candy floss

On commercial machines there are leather floaters (tabs) that create the wind that floats the cotton candy mid bowl. If they are missing, or twisted the wrong direction the floss will fall to bottom of bowl.

Twist the leathers like an airplane propeller with the leading edge down, to force the breeze upwards. If they are twisted backwards the sugar falls and collects around the head.
0helpful
1answer

Problems candy cm1146

This is not a cotton candy machine.
0helpful
1answer

Machine makes loud noise when turned on to spin

I FACED THE SAME PROBLEM . BEST OPTION IS TO GO TO THE STORE FROM WHERE YOU GOT IT DONT TAKE THE RISK OF FIXING IT YOURSELF YOU MAY TURN UP COMPLICATING THE PROBLEM MORE
1helpful
1answer

Hi , I recently purchased your machine and would like to know how to flavour and colour the cotton candy. I did not receive any sugar in the box , so I'm not sure what to use. Please help. P.S - Can I...

Hi pandoramagic...
This is not the company that you bought your machine from, it is an "Answer Company" we supply answers to questions people have.
You need a special sugar in the machine (read below), and you can use liquid food coloring to color the sugar/cotton candy and different liquid flavors to flavor the cotton candy.
Typical machines used to make cotton candy include a spinning head enclosing a small "sugar reserve" bowl into which a charge of granulated, colored sugar (or separate sugar and food coloring) is poured. Heaters near the rim of the head melt the sugar, which is squeezed out through tiny holes by centrifugal force. Precolored sugar packaged specially for the process is milled with melting characteristics and a crystal size optimized for the head and heated holes; granulated sugar used in baking contains fine crystals which spin out unmelted, while rock sugar crystals are too large to properly contact the heater, slowing the production of floss.
The molten sugar solidifies in the air and is caught in a larger bowl which totally surrounds the spinning head. Left to operate for a period, the cottonlike product builds up on the inside walls of the larger bowl, at which point the machine operator twirls a stick, cone, or their hands around the rim of the large catching bowl, gathering the sugar strands into portions which are served on stick or cone, or in plastic bags. As the sugar reserve bowl empties, the operator recharges it with more feedstock. The product is sensitive to humidity, and in humid summer locales, the process can be messy and sticky.
Webpage for cotton candy supplies: http://www.epopcorn.com/cotton-candy-machines-cotton-candy-supplies.html
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