Question about Schlage Locks & Locksmithing
Cannot get the face plate to separate after removing both screws.
There are two Philips head screws that hold the inside cover in place; a manual screwdriver is better than a power one. The screws are positioned close to the 12 and 6 o'clock (12-hour clock) positions around the lever handle. Thus the top screw is below the manual lock; there may be a cover partially hiding the fastener. The manual for the FE595 is available from Schlage here: https://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/23780042.pdf . Make sure to look at the picture for your lock since the manual covers at least three models of keypad locks. A better picture may be in the installation guide here: https://images.homedepot-static.com/catalog/pdfimages/cf/cfae64fe-e7be-4146-bc26-4803ec302d5e.pdf .
Try carefully running a utility knife or other thin blade between the inside cover and the rest of the lock housing on the door. You may have some dirt sealing the two sections of plastic together.
I hope this helps.
Posted on Jan 04, 2020
Testimonial: "Cindy - thank you very much, but I had removed those screws but was limited in my character count on my question so couldn't say that. With the screws out, I can't get it to separate... Thanks again, Mike"
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Posted on Jan 02, 2017
Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.
Posted on Sep 30, 2008
How can I program my electronic keypad lock when the instructions with the programming code have been lost?The
back plate of the keypad side of the lock on the exterior of the door
has a sticker which includes the serial number, six digit programming
code and two pre-programmed four digit user codes. The lock must be
disassembled to a point the exterior of the lock can be pulled away from
the door and the information on the sticker made note of.
This link will give you instructions for various models of Schlage locks:
Posted on Mar 06, 2011
SOURCE: I lost the manual for
Go to this page for downloadable instructions and videos:
A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
Posted on Nov 08, 2011
SOURCE: Lost instructions on how to
This link will take you to the page you need, to get started:
Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:
Good luck--and please provide feedback if this helps!
Posted on Nov 10, 2011
Your best bet is to contact Schlage directly. You can call during Midwest business hours (Mon.-Sat 7-7) at this number:
Warranty & Technical Information 1-888-805-9837.
For further information for the FE595 (installation & programming manuals and videos), go to this page:
The manuals are PDF files. If you cannot open them for viewing, you need to first download & install Adobe Reader, which you can get here:
Posted on Feb 22, 2012
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