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marty visnosky Posted on Nov 27, 2019
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Paloma ptg2-42pvn will not fire or fan - Water Heaters

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barn2897

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  • Expert 153 Answers
  • Posted on Nov 27, 2019
barn2897
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Hi Marty-
I found this link regarding your Paloma Tankless Water Heaters. There is a section on Troubleshooting FAQs. If you need additional technical support, there is a 1-866 number to call at the bottom of the link.

http://besttanklesswater.com/owners/homeowner+trouble.html

Hope this helps.

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Heater trips

If your heater trips, it means only one thing. And that is for a defective heater. It must be checked and have
it repaired or replaced. Since it is a gas heater, this must be a-s-a-p, it could explode and cause fire due to this defect. You can do it, or you can call the
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Have a rheem rtg74pvp1 propane fires and runs for 6-7 min shuts down error code c7 then 13... will restart if cleared and started again

Basically this error means the input gas is restricted...line is too small. If the unit was working properly prior to this error code, you'll have to take the burner control assembly apart and perform some detailed...spring cleaning.

I have the procedure in PDF format...but unfortunately I don't have it with me at this time. Easiest thing at this point would be to call Rheem/Paloma Customer Support at (800-432-8373); advise them of the error code and they will send you the procedure in an easy to follow, step-by-step format. It's a fairly easy proccess, but takes about 3 hours to complete.

Thanks for trying Fixya.com

Mike...
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I have a Paloma PTG-74PVN and I ain't getting any hot water and its showing c2-11 error code. How can i fix this problem

could be overheat stat or fan check the little hose at the fan area for pinhole next choice diaphrapm valve then micro switch best of luck
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Paloma C-7 error

Remove power source from the unit. If remote control is installed; remove cover and lift the control wires on the terminal...can be accomplished from either end.

Restore power and see if unit functions normally.

Contact Paloma/Rheem customer (800-432-8373) support and notify them IF you are getting a code "76" error. Rheem has recently extended the warranty on the "Burner Control Assm."; which is your problem. The C4-C8 portion of the error code, is where the unit stops the ignition process...burner fails to light, or gives you intermittent hot water. In either case, contact customer support.

If this helps, please indicate so.
Mike//jzklipper
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PTG-74PVN Error Code -0 14 and LED on the controller board flashes 4 blinks every 6 seconds. Fan turns on few seconds after power up then stops. No fan, no spark, and no fire when water flows. Where can I...

code 14 is a big deal shut that thing down! you will burn it up if you keep running it, your over heat wrap on the heat exchanger is too hot. call rheem they can walk you through it
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