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yonas desalegn Posted on Nov 26, 2019
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Hp laser jet pro 400 my question printer massage:-open door and clean jam & jam in cartridge area what is the solution

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ChinthakaJ

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  • Posted on Nov 26, 2019
ChinthakaJ
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Chances are you have a paper jam. Remove the toner and open the back door and check for a paper jam. If you had a paper jam previously and had the paper tear on removal, look for small strips etc.

5 Related Answers

mbase213

Mark Taylor

  • 728 Answers
  • Posted on Apr 09, 2009

SOURCE: i cant install hp laser jet 1018 on this board

Hi h_kanani1366,

It doesn't sound like your problem is with the printer, it sounds like your problem is with the USB drivers for the motherboard. Look in Control Panel and click on System, then click on the Tab that's says Hardware, From there click on Hardware Devices, and when it opens look down on the Systems configuration area and look for a ! in a triangle. If you find one then the problem is the driver. You'll need to go to the manufacturer's site for that Motherboard and download a new USB controller driver, or sometimes there call Chipsets drivers. And that should fix your USB port, if the drivers aren't the problem, then could have a faulty motherboard. Try putting something else that you knows works into that same USB port to see if you get the same response. That will let you know if it's the motherboard, or it could be the Printer or the Cable that your using to connect to.

That's it my friend, there can be no other reasons I can think of.

Good Luck,and don't forget to leave a rating based on my solution.

Thanks Mark

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Baja Data / Jay Arias-Chavez

  • 317 Answers
  • Posted on Dec 30, 2013

SOURCE: cartige area jam in hp laserjet m1522nf

Open the cover and remove the toner cartridge, check to see if there is any paper or bits of paper along the path (check on the back as well).

BaronVonNuke

Mark Schmit

  • 1915 Answers
  • Posted on Aug 21, 2015

SOURCE: What's your question?my printer hp laser jet 400 pro is displaying use black cartridge install press ok to continue and I press ok change the cartridge still the same things

If you install a cartridge that has previously been installed you will get this warning message. Once you press OK you should be able to print normally. This message is to ensure you do not put the old cartridge in by mistake (yes it happens), or someone does not try to sell you a used cartridge as new.

richie46

  • 12962 Answers
  • Posted on Sep 14, 2016

SOURCE: Hp LaserJet Pro 400 paper jam in cartridge area

Clean all of the rubber feeders with alcohol/rubber restorer in the paper path of printer.

Testimonial: "I will give that a try. Thank you."

BaronVonNuke

Mark Schmit

  • 1915 Answers
  • Posted on Sep 14, 2016

SOURCE: HP LaserJet Pro 400 M401DN Laser Printer keeps jamming at cartridge.

Is the paper stopping just at the cartridge or is it in the fuser. We have had a few of these fail with bad fusers. The only time we have had a cartridge issue is if the drive shaft on the right side of the cartridge falls off.

Testimonial: "It looks like it stops right at the place where it would enter the cartridge. About a half inch of it sticks out from under the metal flap underneath where the cartridge sits."

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Hp laserjet pro 400 paper jam in cartridge area

One of my customers has roughly 100 of these pro 400 in service. Many of the constantly display "Jam in cartridge area" We have found the message is not related to any part of the cartridge area. The exit flag spring in the back of the fuser seems to be lightly wound. Carefully turn the end of the spring that rests on the plastic ( closest to you when looking at it) one full turn over the top of the pivot and re-secure back on the piece of plastic. For safe measure, bend the tip of the spring down the piece of plastic so it won't unwind. Secure the tip with a small amount of glue. We dis this to all of the machines in question and have not had a single problem since
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I have an HP Laser Jet 1320. The error light with the triangle and the explanation point is flashing. There is no paper jam. I have turned off the unit and plugged it back in. Can you please tell me what...

Its indicates attention..1. door open 2. cartridge missed 3. no paper in tray 4. paper jam.
open the door there is notch which pushes the switch check notch broken? reinsert the cartridge check, load paper in tray check paper sensor flag strucked. Lift registration assm plate any paper partials under clean it..
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Our HP Office Jet Pro 8500 printer has a message stating there is a paper jam when there is no paper jam. How can this be fixed?

Check the following Steps for fix Hp printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.
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