Replace the mullion heater.
SOURCE: Refrigerator Not Making Ice, Frost in Freezer and Refrigerator Not Cold
It has a defrost problem. Most likely cause would be the defrost thermostat which clips onto the evaporator behind the back panel in the freezer. Next most common would be the defrost timer. Third would be the defrost heater. Let me know if you want to try to test these parts. If so I will need the entire model # from the sticker in the fridge or on older models on a plate at the bottom front below the door.
SOURCE: Items sometimes freeze on refrigerator side of unit - model GSS25LGMA
It is most likely a bad damper motor. This is where the cool air comes out into the fridge section. On this model it is a fairly common problem and comes a whole assembly. The part # is WR49X10091 and will cost anywhere from $100 to $122. Knowing this model I would bet this is your problem. If the damper is bad and stuck open cold air will just keep blowing in. It is suppose to open and close based on the temp setting. Let me know if you have any other questions.
SOURCE: fresh food side freezing
the air damper is stuck open or tempature control is bad. look thru the vents(use a mirror) on the left rear(top side) of the fresh food compartment (right hand door) to see if the air damper is open/closed. i am sure it will be open since your freezing food in the ref section. if it is open ,watching with your mirror turn ref (fresh food) control off. the air dmper should close, if not damper could be stuck(ice build up,piece of foam,ect) if you can determine damper door is free, then best thing to do is replace controlassy.(120.00 or so) good luck
SOURCE: Sub zero refrigerator freezes food
Hello. You need a new cabinet thermistor and while you are at it replace the evaporator thermistor. (The evaporator is the cooling coil behind the back wall of your fresh food section) . These sense the temperature in your frig. Both of them are behind the back wall of your fresh food compartment. You will need a wire crimper and a heat gun or lighter to heat shrink the wire connectors that come with the new ones.
SOURCE: Side by side GE refrigerator freezing food in refrigerator.
The unit is having a damper control issue. In the back of the refrigerator there is an assembly that is in the center at the top. It connects to the freezer side. The damper is broken, cracked or has an obstruction. Check this and see if it is the problem.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/robert_e97a69269ae71345
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