Question about GE Washing Machines

1 Answer

My GE Model PTWN8050M0WW won't spin. When turned on, and trying to agitate, it sounds like it is skipping gears.

And when the machine is turned off, instead of not being able to manually turn the agitator, it easily spins around. Suggestions on what could be wrong and how to fix it?

Posted by on

  • CJ Odom
    CJ Odom Nov 14, 2019

    Thank you! The link to the part on amazon.com did not show up. I tried to watch the video from YouTube you posted, but my machine is different. It doesn’t have the tall agitator in the middle, it’s circular and is even with the bottom of the metal interior of the washing machine. Looks like this:https://www.reliableparts.com/thumbnail/...
    Thanks!

  • Ned Halaweh
    Ned Halaweh Nov 14, 2019

    Looks like the one you need is called a drive hub assembly. You pop the cap off and there's a bolt underneath. Should be straight forward.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 240 Answers

There's a part under the agitator that lifts off if you pull up from the bottom on both sides) called a coupler that is attached to the shaft with one bolt. The plastic teeth probably have stripped off from this coupler, causing the agitator to not agitate properly.

I would buy the part on amazon.
Here's the link to the exact part:

shorturl.at/oxDX0


Video to show how:

https://youtu.be/PN4Q-VqyReo

Posted on Nov 14, 2019

Testimonial: "Thank you! Is there a specific store or website you recommend purchasing the coupler from?"

  • CJ Odom
    CJ Odom Nov 14, 2019

    And what type of tool do you suggest using to take the agitator out of the bottom of the washer?

  • Ned Halaweh
    Ned Halaweh Nov 14, 2019

    The agitator should just be pulled off with both hands.

    I would buy the part on amazon.
    Here's the link to the exact part:

    shorturl.at/oxDX0


    Video to show how:

    https://youtu.be/PN4Q-VqyReo

×

Ad

6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Vidrich

  • 1 Answer

SOURCE: GE WBXR2060V1WW won't agitate...

There's a part under the agitator(which lifts off if you pull up from the bottom evenly on two sides) called the "Air Bell Coupler" that attaches to a metal toothed motor shaft with one bolt. More than likely the plastic teeth have stripped off from this coupler, preventing it from sitting tightly on the shaft, thus causing the agitator to not "agitate" properly. You can get this from www.partselect.com. PS1517844 KIT - AGITATOR COUPLING
Cost is $7.15 plus shipping.

Good luck!

Posted on May 06, 2008

kram26

Mark Milan silaran

  • 544 Answers

SOURCE: washer will not agitate or spin

HI,

you can view this site to have some ideas about your agitator problem.

http://sites.google.com/site/sublimeappliancerepair/washer-will-not-spin/agitator-woes

any further question let me know.

thanks,

Posted on Mar 29, 2009

Anonymous

  • 2 Answers

SOURCE: GE profile washing machine won't agitate it spins out, drains,

Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.

Posted on Apr 15, 2009

jimorris77

  • 411 Answers

SOURCE: GE washer model WJRR4170E1WW won't spin or agitate

.I am not a repair professional. I am a 78 year old man
who has been making his own repairs for about 50 years. So the washer or dryer ID doesn't mean much to me. I came to fixya looking for a schematic for an really old AM/FM radio and found that more than 4,700 people were asking for help with a washer repair. I recently had a washer repair of my own and at that time I found an excellent video which showed me how to take my machine apart. This video made it possible for me to do my own repair. If you are repairing a dryer or a front load washer I suggest you go to www.applianceaid.com where they have very good step by step trouble shooting and repair information on washers and dryers as well as other appliances. If you have a direct drive top load washer and need help taking it apart this video is an early christmas present. I was so impressed with it that when I saw all these people needing help, I wanted to tell them about it. If you look at the back of your washer and the panel is solid (no small inspection plate to remove which would indicate you have a v-belt drive) chances are you have a direct drive and this video is just what you need. You can see it at www.acmehowto.com You will probably still need help in determining what the trouble is and how to fix it. After viewing the video or if you have a v-belt drive rather than a direct drive, I suggest you go to www.applianceaid.com where they have very good
trouble shooting and repair nformation on most
washers and dryers. I think you'll find what you need
there. Don't worry about the timer, they hardly ever
go bad. Good luck with it. If I have helped you, please rate my advice on fixya.

Posted on Dec 02, 2009

jsrock516

Jeff Rockwell

  • 5911 Answers

SOURCE: Won"t spin or agitate. Makes a loud rattling noise

If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Posted on Dec 17, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

GE super Capacity model#WVSR1060G3WW my washer will not agitate/ wash no matter what setting I have it on. It will however spin.


First, I'm not a General Electric Technician.
* Gear drive agitator not working or gears broken (you may hear the motor 'spin' on and off as it tries to agitate.
* Check your warranty (they can go from 3 to 5 years or even longer if you have extended service)
* Call your vendor (brand) for service.
*** the following is for information only ***
https://www.youtube.com/watch?v=D0FGSAOJdlo
https://www.youtube.com/watch?v=II_p8j-RSWU
https://www.youtube.com/watch?v=GA98ZmnzEfc
Aloha, ukeboy57


Jun 06, 2018 | GE Washing Machines

1 Answer

It barley spins


could be tranny if noisy. may be worn dawgs (gear cogs) found inside the agitator. Remove cap and they'll lift out Order by model number

I’m happy to assist further over the phone at https://www.6ya.com/expert/howard_977676954994c5b2

Mar 15, 2016 | GE WHDRR418GWW 35 cu. ft. Washer

1 Answer

Ge top load washer won't agitate or spin after


what is your model number is then we can started then okay

Sep 15, 2011 | GE Washing Machines

1 Answer

WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE


WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE please show me a diagram

Jun 14, 2011 | Whirlpool LSR7333 Top Load Washer

1 Answer

Tub will spin but agitator won't move on my ge washer model wpsr3090v0ww


IF it sounds like it is agitating but isn't moving, check to be sure the agitator is still firmly bolted to the transmission shaft. If it sounds like it's stuck when it tries to agitate (belt slipping possibly, etc.) it is probably a bad transmission and often not worth repairing unless you can find a used one somewhere.

Dec 31, 2009 | GE WBSR3140DW Top Load Washer

1 Answer

I have a GE Profile Prodigy top load washing machine. Sometimes the spin cycle does not spin, sometimes it spins. It makes a clicking noise during gentle cycle


The gears maybe going out. Sometimes it is able to engage in the other direction which the spin, sometimes not. Washing machine have complex gears that in one way agitator works, and the other the gear locks to turn the whole tub. The clicking noise is probably the locking mechanism in the gears that has caused the whole intermittent problem.

Jul 01, 2009 | GE Profile Prodigy WPSE4200A

2 Answers

GE profile washing machine won't agitate it spins out, drains,


Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.

Mar 25, 2009 | GE Profile WPRE6100G Top Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Washing Machines Experts

Marvin
Marvin

Level 3 Expert

85216 Answers

geapptech

Level 2 Expert

157 Answers

jimorris77

Level 3 Expert

411 Answers

Are you a GE Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...