Ed check over what you entered and all necessary fields you may have missed an essential piece of information that is preventing the web page from proceeding to the next screen.When you click on proceed look for any error message that may pop up on the screen like {information} needed
Other suggestion is how old is your Java platform on your computer you may need to update the JAVA .'
https://www.java.com/en/download/help/java_update.xml
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