Sir/Madam
MAKE SURE YOUR BROTHER MACHINE IS THE DEFAULT PRINTER
If the printer driver is not set as "default printer", you can not print. Make sure your Brother machine is set as default printer. If your brother machine is not set as default printer, set it as default printer.
- Click Apple Menu and choose System preferences..., click Print & Fax, Print & Scan or Printers & Scanners.
- Choose from pull down menu of "default printer".
DELETE ALL PRINTER JOBS
- Click Apple Menu and choose System preferences....
2 Click
Print & Fax,
Print & Scan or
Printers & Scanners.
4.
For Mac OS X 10.5 - 10.7 users
Choose the print job (1) and click
Delete (2).
CHECK THE PRINTER STATUS
Choose brother machine's icon and click "
Open Print Queue..." then check the printer status.
The
Resume or
Resume printer icon which is surrounded by red lines is displayed in printing when the printer is out of paper or the printer is turned off and on. Click
Resume or
Resume printer.
For Mac OS X 10.8 or later users
For Mac OS X 10.5 - 10.7 users
If you connect the brother printer via USB cable, the error message
The printer is not connected or
Offline is displayed on
Print Queue when the USB cable is disconnected or the brother printer is turned off. Connect the USB cable and turn the brother machine on.
For Mac OS X 10.8 or later users
For Mac OS X 10.5 - 10.7 users
If the other error message is displayed on
Print Queue, check if the LCD display or LED indication of your Brother machine is not showing some error. If an error is displayed, go to the
Troubleshooting section and find a solution.
REGISTER THE PRINTER ICON AGAIN
- Choose your printer icon.
- Click [-] button to delete the printer icon.
- Click [+] button to register the printer icon again.
In spite of if you click [
+] button, the brother machine is not displayed, then the brother machine is not recognized.
If you use the printer via USB connection, reconnect the USB cable or restart the Macintosh or your brother machine.
For Mac OS X 10.4 users
I Suggest You Go To Official Brother Printer Website For Brother Printer Troubleshoot:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000046/faq002646_001.html?reg=us&c=us&lang=en&prod=mfc5860cn_all
Or
If You still having Problem Then Follow Us For
Brother Printer Support
Hi kate Winfield, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
type of connection ?
Ethernet ip ?
or USB ?
Work out model number of printer and
on the MAC download the correct IOS version printer driver for the model you have ?
and run driver install
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