My bose soundsystem is giving my headache with error 802 and cutting off electricity constantly. I cannot use the speakers to listen to the tv. Is a software issue or not?

SOURCE: life style error codes 801 & 802

Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

SOURCE: Speakers making a constant poping noise.

this could be due to some static  please get your electrical point checked up 1st  is your tv hooked to watch television thru RF or AV please have the interlink cables if this does not help get back with more details

SOURCE: Hi. I would like to connect a Bose controller

Tech data sheet with diagrams:
http://www.bose.com/pdf/professional/802III_techdata.pdf
In a nutshell, the controller would go between any preamp Stereo OUTput and a dedicated amplifier INPUT. You really don't have much choice in the matter. The 802's and their controller are part of an inseperable system.

The Bose 802/901 family uses full-range speakers instead of traditional woofer/tweeter combinations, so they compensate for the response limitations at the extreme frequencies by using severe electronic modification of the program material. Hence, they are a system, functionally inseparable, but the results are outstanding. Consequently, they need a dedicated amplifier so they alone get the processing provided by their electronic component.


I don't have any data on your mixer/amp but if you can't insert the conroller logically between the mixer and its amps then you'll have to get separate dedicated amplification for the 802's, with the controller between the mixer and that amp.

SOURCE: bose lifestyle fault code 802

Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

SOURCE: Same problem LS 38< two years, error 802, unplug and erase umusic

Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.