Lexmark 2500 Communication Error

You can access the User's Guide from your computer. Just click on Start > All Programs > Lexmark > View User's Guide.

If your printer keeps on printing the same document, there might be a lot of print jobs in your queue. You might have sent the same print jobs when you were getting the communication error. Just click on Start > Printers and Faxes > Double click on the Lexmark icon and clear the print jobs in the queue.

If you're frequently experiencing problems communicating with your Lexmark printer, if your printer is connected to your network, make sure that it's getting a good signal from the router. You might also want to update the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.

To clear the print queue from stuck print jobs, try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Problem Print job does not print; No Lexmark job status window Solution What you will see

• The Windows print queue spools the print job.
  
• The print queue icon appears in the systray or notification area.
  
• The print queue icon disappears as if the print job has successfully been sent to the printer.
  
• The print job disappears and does not print.
  
• No Lexmark job status window appears to indicate a communication problem.
  
• No other communication errors. This issue is most likely due to a corrupt device mode registry entry from another printer that was installed and used in the past.

Or

• You do see the job status window and you do not see any alerts or communication errors, yet still nothing gets printed

What to do

A confirmed cause must be established before a resolution can be achieved.
To do this:

1. download a diagnosis tool that will help determine the cause of the printing issue.
   IMPORTANT: Again, this tool is only to be used in cases where there is no communication error message from the Lexmark job status window and the job spools quickly through the Windows spooler, yet nothing prints.
   
2. Select an easy-to-find Save location, such as your Windows Desktop.
   
3. Double-click on the delserDevMode.exe file.
   
4. Accept the License Agreement. After the file is executed, it saves devmode.txt to your root directory (e.g., C:\devmode.tx.
   

These articles in the Lexmark website may help resolve your communication problem:
- Communication Not Available' Error Message and Print Job Stalls in Print Queue - No Communications Error When Trying to Print or Scan
Hope these help. Thanks.

A reboot likely fixed this problem already, or at least freed up the corrupted print job enough to be able to delete it out of queue.

However, if this is a reocurring problem, a corrupted printer driver could be the cause. Try reinstalling the drivers.

Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

try reloading the drivers and that should take care of the issue

Try rebooting, that works for me most of the time.

Hi,
I assume you've turned everything off and back on again, including the printer and the job is still stuck.

For windows XP,
click on the start button, click on run
type
net stop spoolsv
click OK
wait 30 seconds
click on the start button, click on run
type
net start spoolsv
click OK
Open the printer and refresh the print queue, has the job cleared?

If not we will need to clear the temporary spool files from the spool folder.

click on the start button, click on run
type
net stop spoolsv
click OK

The usual path to the spool folder is
C:\WINDOWS\system32\spool\PRINTERS,

Delete the files in this folder only, if you are not sure do not delete them.
Close this window.

click on the start button, click on run
type
net start spoolsv
click OK

Alternatively, if you are comfortable using the run command, do the following in sequence. Be very careful what you type *.* means everything in the folder.

net stop spooler
del %SYSTEMROOT%\system32\spool\PRINTERS\*.* /q /f
net start spooler

/Q - for no prompt
/F - to force the deletion