When I select a cycle the -0- is displayed and the lock symbol.

A re-posting of a Fixya answer:

1) Press the "menu" button until you see "CHILD LOCK :ON" appear in the display. ( if nothing is pressed within 10 sec.following this the menu will close and it will default to program in the display )

2) Once you see what I just mentioned in the display press the "select" button until "CHILD LOCK :OFF" appears in the display.

3) Finally by pressing the "start/pause" button the key symbol should disappear confirming you have successfully exited the child lock program.

Hello, welcome to FixYa.

The Key symbol means the lock has been activated some how.

On most bosch of your class this is how you work it on & off.

Here`s how to deactivate it...

1) Press the "menu" button until you see "CHILD LOCK :ON" appear in the display. ( if nothing is pressed within 10 sec.following this the menu will close and it will default to program in the display )

2) Once you see what I just mentioned in the display press the "select" button until "CHILD LOCK :OFF" appears in the display.

3) Finally by pressing the "start/pause" button the key symbol should disappear confirming you have successfully exited the child lock program.

Let me know if this was helpful to you or not, if so please take a second and rate it accordingly.

Thank you for visiting "fixya" for your washer solution inquiry.

good luck going forward.

macmarkus :)

Hello and welcome to Fixya.

You`re likely right on about inadvertently locking out the controls. Your washer has a "child lock" program and I suspect that has been activated.

Here`s how to deactivate it...

1) Press the "menu" button until you see "CHILD LOCK :ON" appear in the display. ( if nothing is pressed within 10 sec.following this the menu will close and it will default to program in the display )

2) Once you see what I just mentioned in the display press the "select" button until "CHILD LOCK :OFF" appears in the display.

3) Finally by pressing the start/pause button the key symbol should disappear confirming you have successfully exited the child lock program.

If this indeed was the issue preventing you from operating the washer you should now be free to select any cycle and carry on.

Let me know if this was helpful to you or not, if so please take a second and rate it accordingly.

Thank you for visiting "fixya" for your washer solution inquiry.

good luck going forward.

macmarkus :)

Power on, press the start button for 5 or 6 seconds, the sign will go off. Try the door gently. Means the machine is locked, for children. I think if you do it again it locks.

Pl rate me 'very helpful' for the free help, thanks

Power on, press the start button for 5 or 6 seconds, the sign will go off. Try the door gently.

Pl rate me 'very helpful' for the free help, thanks

hold the start in for more than 5 seconds

the key symbol is a child lock , look in your manual to see how to turn off this feature

Power on, press the start button for 5 or 6 seconds, the sign will go off. Try the door gently. Means the machine is locked, for children. I think if you do it again it locks.

Pl rate me 'very helpful' for the free help, thanks