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Hi, you could go online and get instructions on how to oil it yourself. Perhaps it was given to you because the owner knew it was in need of a service?
I have an Excel that has the D shaped bowl but the base of it is round. Since the Excel does have a round base you can fit any existing bowl onto the Kenwood including their newer stainless steel bowl.
Would be good to know the model number - look at the base plate as Kenwood made 4 different Multi Pro Compact models.
User manual for FP220, 225 can be downloaded here:
http://www.kenwoodworld.com/Global/Instruction%20books%20(User%20manuals)/Food%20Processors/57794iss%204%20%20FP220,%20FP225%20Eng%20only.pdf
User manual for the FP250 can be downloaded here:
http://www.kenwoodworld.com/Global/Instruction%20books%20(User%20manuals)/Food%20Processors/18542iss2%20FP250%20English%20only.pdf
Naturally you'll have to pick one of these links and copy and paste into a window. Hope that helps. Dont forget to rate!
Try Currys partmaster. The have a few different splash guards
Type Kenwood splash guards and they should all come up. They do say which models they fit or not
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