Question about Canon PIXMA MP830 All-In-One InkJet Printer

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PIXMA 830 Smudges when printing envelopes

The printer works fine on regular paper and labels, but it smudges when printing envelopes. Maintenance says everything is fine. Suggestions?

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  • Anonymous Dec 13, 2007

    I have the same problem. Any advice is greatly appreciated.

  • Anonymous Feb 23, 2008

    the fucking manual does not even address envelopes

  • Anonymous May 13, 2008

    wwwwwwwwwwwwww

  • Anonymous Jun 15, 2008

    My MP830 prints with black smudges all over the page......

  • Anonymous Jun 15, 2008

    Pixma MP830 prints with black smudges all over the page. Note: not the case when used as a photocopier.

    Please help.

  • Anonymous Mar 17, 2009

    This is SO friggin' annoying. I have this same problem and I feel like throwing this piece of **** machine out and going with Epson. Epson has never failed me.

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On my MP780, be careful to select the appropriate paper type; I was getting black smudges on the left side of my envelopes until I explicitly set that my paper type was "envelope" from "plain paper".  
Another idea is to adjust the "ink drying wait time" to a higher level.

Posted on Dec 18, 2007

  • Wendy Nailart
    Wendy Nailart Nov 26, 2012

    Worked perfectly, what a waste of time running cleanings when this is what was needed, thank you!

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According to the manual, you should set the Media Type to "[Envelope]" for envelopes. I was getting smearing from side to side by the print head with "Plain Paper", but the smearing completely stopped with the "Envelope" setting.

The Media Type combo box is on the "Main" tab on the "Printing Preferences" dialog. You can get the "Printing Preferences" dialog from the printing preferences button on the Print dialog of your favorite application. You can also set the overall printing preferences from the Printer Properties dialog available by right clicking on the printer in the "Printers" application in Control Panel.

I am using Stamps.com. There is no "Printing Preferences" button that I can find in Stamps.com, but you can still set the overall printing preferences from the control panel, as noted above, to make "Envelope" the default for that printer.

In my testing, it takes 31 seconds to print an envelope from Stamps.com to that printer, using the Auto Sheet Feeder. The manual says you can put 10 envelopes into that feeder. The printed side goes facing up, and the top of the envelope to the left. The return address end of the envelope comes out first.

Posted on Mar 28, 2009

  • Anonymous Mar 28, 2009

    From Endicia.com's DAZzle program, it prints the envelope, including return address, delivery address, and postage, in generally 17 seconds (although sometimes the printer goes through some sort of reset process with various clicking, that can add up to 20 seconds - that is also true with the Stamps.com program)



    With Endicia, although I was printing on #10 envelopes, the "Guide Me" feature in printer setup picked B5 paper size, which works great.

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I can't find an "envelope" option on the printer. All I see are "plain paper" and then photo type paper settings.

Posted on Dec 18, 2007

  • Wendy Nailart
    Wendy Nailart Nov 26, 2012

    open the "printer" and use "printer settings"

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Only when I print envelopes #10 do I get big, dark ink spots..... whats wrong, this is a great printed and no problems otherwise.


I agree with Brian Lee on his first point. When the envelope bends slightly as it goes through the rollers, it deforms and a part will be raised higher than normal. That part will brush the underside of the print heads and give you the black smudge. You will probably hear a slight swishing noise as the envelope prints. That is the sound of the heads brushing the paper.

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