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Posted on Sep 07, 2009
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Ice maker quit working

Last night there was water on the floor in kitchen. We assumed we had too much in the freezer and the ice melted causing the water on the floor. We removed excess items from the freezer and the extra pieces of ice from the ice maker. The ice maker has since quit working. I checked the water supply and the arm is pushed down. There are no visible ice chunks in the maker obstructing anything. Can someone help me fix the ice maker? Refrigerator is only 4 years old.

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Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Sep 07, 2009
Charles T Nevin
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Joined: Jun 30, 2009
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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

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The fridge is leaking water and going onto the floor underneath the fridge how can l fix this problem

If equipped with Ice Maker and water dispenser we can assume that the water feed has developed a leak. To confirm protect the floor in-front of the machine pull the machine out from the wall and reach around behind and turn off the water feed. CAUTION the wheels from a full machine will scar the kitchen flooring. Mop up the water and dry out the floor.

If the water no longer returns than you can assume that the source of the water is with the ice maker or water dispenser.

If the water continues and the machine operates normally (freezer below 10 F and refrigerator < 40 F) then it is the defrost cycle. The good news the ice maker might be alright. The defrost cycle has a drain tube. About twice a day or less often the machine has an automated defrost that allows for the ice build up on the evaporator coils to melt and run through a tube to a tray under the machine. the water in the tray evaporates between cycles.

First check if there is any water collecting at the bottom inside the refrigerator portion of the machine. If so with the water turned off you can be certain that the defrost cycle water is not being contained with in the drain tube. It is common that the drain tube can either plug from lint etc or ice over, Included i will link a few videos describing the situation and depending on your model a course of action.
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How to Unclog Refrigerator Drain Line

https://www.youtube.com/watch?v=4SEe5z9JrMU
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Water accumulates and freezes at the bottom of our freezer. Once the bottom of the freezer has formed a slab of ice the water eventually drains out of front of freezer and leaves a good size puddle on our...

your refrig. goes through a periodic defrost cycle whereby this water is produced. It is supposed to travel down to the evaporation pan near the floor of the frig. Your evaportation pan may be clogged, remove the front lower panel and get a flashlight and examine it., or the tube leading from the freezer floor may be clogged or have ice it it. Check that out and if the opening of the tube has ice in it, melt it with a hair blow dryer
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Ice build up on bottom of freezer. Water leaks out of freezer possibly from melting. Water leaks onto floor of kitchen.

Your problem is possibly one of two things. The ice maker is leaking or the defrost tray behind the rear panel inside freezer back wall is clogged with ice or something else. If you know its not the ice maker unplug the refrigerator and remove the back panel to see if the drain is blocked there, Let me know, Sea Breeze
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theharrisont,  You state that...." ice maker stopped working after it flooded our kitchen floor."  The water works because the water fountain dispenser uses a separate part of the Water Valve. The ice maker portion of the water valve is defected and the entire Water Valve Assembly will have to be replaced.  Your problem is the dual Water Valve Assembly which is located on the rear bottom area of the refrigerator (follow the water inlet line from the wall to the refrigerator...the water inlet line connects to the Water Valve Assembly).  The significant info which you provided was that the ice maker flooded the kitchen which indicates the Water Valve Assembly is defected. Failure to replace the Water Valve Assembly will result in the same problem of flooding at some later date.  Replacing the dual Water Valve Assembly is just one step of several steps necessary to correct the problem.  You will also have to temporarily remove the ice maker from the freezer (usually a couple of screws hold it to the wall and a quick disconnect electrical plug) and put it in the sink and run warm water over to remove any ice.  Before you reinstall the ice maker you must check the Water Fill Tube that dumps the water into the ice maker.  Because you said that the ice maker flooded the kitchen, then the Water Fill Tube is probably filled solid with ice which must be removed.  A hair dryer is a quick way to achieve this.  Blow hot air directly into the end of the Water Fill Tube which dumps the water into the ice maker.  Note:  Use a long screw driver to insert into the Water Fill Tube to break loose any ice and continue to use the hair dryer to help to remove any ice. This should correct your problem    

If you need further help, I’m available over the phone at https://www.6ya.com/expert/henry_239f63a136de60f0

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no its not blown up low water pressure will cause also sticking water valves if it has worked properly for a while then change the water valves
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check to see if the defrost drain is not frozrn over or stopped up
this is the only way that water can get into the freezer
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if all is clear there go to the ice maker, have had some that are overfilling and runnig over the ice maker into the bottom of the freezer
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