Apple iPhone Smartphone Logo
Posted on Sep 03, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Cannot send email ,receive ok - Apple iPhone Smartphone

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 97 Answers
  • Posted on Sep 03, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Sep 01, 2009
Answers
97
Questions
1
Helped
42954
Points
367

First turn off sync Mail accounts in iTunes and remove the mail accounts in the iphone, then with openss from my windows WinSCP set permissions /var/mobile/Library in the folder "Mail" to 777, now itunes can sync yours mail accounts, then go to iPhone open icon Settings into then go to "Mail, Contacts, Calandars" option and go Accounts "xxxx" -> SMTP here set the username and password for ur account and delete other SMTP Servers and if you have another account with other server you just add. and add /exchange to the end of my server name (mail.server.com/exchange) then it worked perfectly. You also need to make sure that your smtp port on the exchange server matches the iphone's smtp port and that your firewall won't block it.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hi getting an error message (wrong username or password) when trying to send emails via my Oppo a57. Receiving emails OK just trouble sending

Start by checking the SMTP settings in the email account settings for the device. Check them against the settings provided by your email provider.
0helpful
2answers

What does protocol error 550 5.5.1 mean

Error 550 5.5.1 means the user or your friend whom you want to send mail or message that user does not exist.

To get rid of this error first check the email address. If email address is ok then go to setting and check for reply to: section. if there is any email you have specified then delete them and now try to send email.
0helpful
1answer

I can receive emails but other people cannot receive emails from my phone

Call Apple, there fantastic. They will get you through the problems in quick order.
0helpful
1answer

Microsoft Web Access won't send mail

If you are trying to send or receive an email in Microsoft Outlook and the password doesn't work, you can check a number of different things. Microsoft Outlook validates your email account with your email provider using various settings. Once it has validated your settings, it will send or receive email. It is not only useful to set up your email correctly but essential if you wish to use Microsoft Outlook.

Gather all of the email settings for your email account. These will be located on your email provider's website in an FAQ or support section. If in doubt contact your email provider to provide all of the settings. Look for any of the following terms: POP, SMTP, IMAP, SSL, SPA, server, and port number. Make a note of all of these. Determine when the problem exists. Check if the problem occurs when sending an email, receiving an email, or both. If the password error only happens with either sending or receiving, this narrows down the source of the problem. Click "Start," type "Outlook" and press "Enter" to open Microsoft Outlook. Click "File > Info > Account Settings." Select your email account and click "Change." Click the "Incoming mail server" field, if your error was when receiving email but not sending. Enter the full "incoming mail server" address as provided by your email provider. If your email is "IMAP" then change the "Account Type" to display "IMAP." Click "More Settings > Advanced." Make sure that the incoming server "Port" number is the same as your email provider stipulates. If your provider requires SSL, then click "This server requires an encrypted connection (SSL)." Click "OK." Click the "Outgoing mail server" field, if your error was when sending email. Enter the full outgoing server address. Click "More Settings > Advanced." Make sure the "Outgoing server" port is correctly set. If your email provider requires encryption, then select the correct type from the drop-down menu. Click "OK." Click the "password" field and make sure you have entered the correct password. If your mail provider requires "SPA," then click the "Require logon using Secure Password Authentication (SPA)" to enable it. Click "Next" and then "Finish." Your password should now work. Hope it helps.
0helpful
1answer

I can send e.mails from work from my ipnone 3gs but nowhere else???

Hi,
Base on your question, am I correct? you can send email and receive emails from your Iphone, no problem at all. That mean your Iphone doesnt' have any problem with email.
Elsewhere, such as you use web-base email, you log on email from website and you couldn't send emails from the website??? Is that right? Or you have a email client software, such as: outlook, thunderbird, .. and you can't send email from that.
In my opinion, if you can send and receive emails from Iphone then the email server is ok, your Iphone is working well with email. Problem is the elsewhere you use to send and receive emails, maybe the setting of email client software, maybe the compatible of web browser. If you could, you try the setting, make sure the ports is correct.
Hope this will help. Keep posting your question. I will follow up. Thanks for reading.
1helpful
1answer

I am not receiving any e-mail, senders say I have

Be sure to check to see what email address you used in your CraigsList AD.

If it is not a yahoo email account, that you have used at CraigsList, send emails to that address from other accounts and check to see if u got the mail. If u got the mail then u're good to go and well ok, customers are mistaken.

If you did not use a yahoo account in your AD for response emails then these senders are mistaken (perhaps).

If you do have a yahoo address associated with that AD then do the following:

1. Log into a different email account (from another provider) and send yourself an email at that yahoo account. Actually get a few people u know to send email also)

2. Log into your yahoo account and see if u were able to receive that email/s. If u are able to get the email from that other account then the problem is not with the yahoo account.


2helpful
1answer

Email settings

you must have email account, also the POP address, and the SMTP with your username and password ready

Set up email account
1. Select Menu > Messaging > Email > Settings > New account > Add.
2. Enter a name for the email account, for example, Home or Office. Select OK.
3. Select Connect using > Edit and select the data account you created earlier to use with this email
account.
4. Select Email address > Edit. Enter your email address. Select OK.
5. Select Connection type > Edit. Select POP3 or IMAP4. POP3 is the most common.
6. Select Incoming server > Edit. Enter the name or the IP address for the incoming server. Select OK.
7. Select Username > Edit. Enter the incoming server username. Select OK.
8. Select Password > Edit. Enter the incoming server password and select OK. Leave this blank if you
want to be asked for the password each time you check new mail.
9. Select Outgoing server > Edit. Enter the name or the IP address of the SMTP server you use to send
email messages. Select OK.
10. Select Advanced settings.
11. Select Your name (not mandatory) > Edit. Enter your name and select OK. This will appear in outgoing
email messages.
12. Select Signature (not mandatory) > Edit. Create a signature to add to your email messages and
select OK.
13. Select Download S&R. Choose what to download when receiving new email messages:
• Subjects only – receive information such as sender and subject before downloading the whole email.
• Up to size limit – receive the whole email. Select Size limit to set the maximum size to download
when receiving new email messages.
• Subjects & text – Only for IMAP4 users. Receive the subject and text but not attached files.
14. Select Check interval (not mandatory). Choose how often you want the phone to connect to your
email server and check for incoming email messages.
15. Select Push email. Only for IMAP4 users. Select On for full email notification functionality or Off to
disable the functionality. See Using push email for full email notification functionality on page 7.
16. Select Allow connection > Edit. Select Any network or Home network.
17. Select Copy outgoing (not mandatory) > Edit. Select On if you want email messages sent from your
phone to be sent to an additional email address of your choice. This way your sent messages are
copied and can be saved for future reference.
18. Select Encryption > Edit. Choose whether your email messages should be encrypted.
19. Select Outgoing. username. If requested, select Edit enter the outgoing server username.
20. Select Outgoing. password. If requested, select Edit enter the outgoing server password.
21. Select Incoming port. If needed, change the port for the protocol you are using.
22. Select Outgoing port. If needed, change the port for the SMTP protocol.

and the other is

To write and send an email message
1. Select Menu > Messaging > Email > Write new.
2. Select To: to add recipients and select Add. There are three ways to add an intro sentence:
• Select Enter email address. to enter an email address.
• Select Contacts look-up to retrieve a recipient from Contacts.
• Select an email address from the last used recipients.
3. To add more recipients, select To: > Edit select Cc or Bcc and select recipients to add. When finished
selecting recipients select Done.
4. Select Subject: to write the subject.
5. Select Text: to write the text.
6. Select Attachments: and select the attachment to add. Add more attachments the same way.
7. Select Continue.
8. Select Send to send the message or More to view options.
To receive and read email messages
1. Select Menu > Messaging > Email > Inbox.
• Select Send&rec when the inbox is empty or
• Select More > Send & receive to download new messages.
2. Select a message and select View to read it.
To reply to an email message
1. Select Menu > Messaging > Email > Inbox. Select an email message in the inbox. Select More
> Reply and select:
• Yes – to include the original message in your reply or
• No – to exclude the original message.
2. Write your message select OK > Continue.
3. Select Send to send the message or More to view option

1helpful
1answer

I use microsoft outlook 2003 and two weeks after the emails were sent to me, I just received them. Can you please tell me why the long delay. Thanks!

The problem may be on your ISP's side. I would ask them to verify your account. Also, can you receive emails immediatley if you click on the send/receive icon in Outlook 2003?

Another area to check is the options settings for checking email. I have outlook 2007 but it's either the same or similar.

click on tools then options then Mail Setup.
click on the Send/receive button and verify that the "Schedule an automatic send/receive every (X) box is checked. The x is typically 30 minutes.

If you change this be sure to click Apply or OK to accept the change.
2helpful
2answers

Emails stuck in Outbox

Tools > Options > Mail Setup > Send/Receive > Clear check mark on "Schedule Automatic Send/Receive every .. minutes" > OK

Close your Outlook > Open Outlook again > Go to Outbox > Select The message > Send To/Move To Draft

Go to Draft Folder and delete it from there
Not finding what you are looking for?

347 views

Ask a Question

Usually answered in minutes!

Top Apple Cell Phones Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66963 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...