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I have a Ryobi Model RY28040 straight shaft line trimmer. In my case I replaced the complete String Head Assembly that includes the String Head Housing, Spring, and Spool and the string still did not advance. I then discovered that the bolt in the Spool Retainer cap (the red cap that attaches the spool to the shaft) was fused and not moving. The bolt needs to be loose inside the cap in order to allow the spool to move in and out by the spring. I loosened the bolt and fastened the spool back onto the shaft. Fired it up and bumped it a few times and the line began to advance. Turns out I probably only needed to replace the Spool Retainer rather than the String Head Assembly.
Spring, spool then cap....if that way doesn't let the line out correctly, then it is possible you have wound the line on the spool in the wrong direction. Try taking the line off and winding it on the other way.
The part number for this part from the manual is GGT4591U-41. They call it a 'winding spool decorate cover' - and yes, this trimmer is a piece of junk.
take off knob that holds on the spool on bottom of weedwacker, remove spool, there are notches around the outside splines on the bottom of the spool. (the bottom is the end that fits up into the spool housing. there are 2 little holes opposite one another on the spool - one on each section. Cut two lengths of line about 6 feet long. stick line into first hole (near bottom of unit) wrap line around spool. once wrapped line gets short - to the point where you cant wrap it anymore - stick the end into one of the notches - do the same with the other line - insert spool back into housing - make sure spring is attached to the spool and lines come out of the holes in the housing - reinsert knob and tighten - make sure as you are doing this you unseat the ends of the lines off of the notches on the spool and they are out through the housing - tighten knob and you should be good to go
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