I am trying to transfer pictures from phone to smartchip and don't know how. can you help?
You can not save anything but contacts on your smart chip. Are you talking about a memory card that you purchased maybe?
If you have not backed up your files it is advisable to use data recovery software to recover those lost files. One popular recovery software is FoneDog - Android Data Recovery. Android Data Recovery software enables you to recover media files such as photos, videos, audios, as well as contacts and text messages from any android device.
There is a professional guide about this: The Best Way to Recover Lost Data on Android Phone
The Best Way to Recover Lost Data on Android Phone
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