My HTC Touch Diamond has major problems connecting my computer to the internet. I use the cable to connect it to my PC, but I have to disconnect and re-connect a few times before it works.

if you have installed active sysnc then the device should connect. If it doesnt i would check in my computer to see if it is showing as connecte. Also when you connect the usb lead to the phone it should pop up a selection on the phone to how you want to connect make sure you choose active sync. the screen only appears for a few seconds then it will connect with the last selected option

Hi,

Click on the link below to download the Software for your Phone to access internet on PC
Download Link 1
Download Link 2


Ways to connect or access internet below :

When you connected your Diamond to your PC, what did it get recognized as?
What does it show up as in your PC's Device Manager?
On your device, do you have Internet Sharing or Wireless Modem? If it is Wireless Modem, after you connect your device to your PC, you Start Wireless Modem and that should install the Modem Drivers.
If you have Internet Sharing, what is the message you get on the device after tap connect (Check USB, Disconnected, etc.)?

Try updating active sync software to the latest, at least 4.5 I'd think. Not sure if there's a newer version out.

Also, Connect your phone to your pc by using the USB cable provided with your phone. On your phone you should go to Window Icon at top left corner of screen, then go to Programs on the drop down menu. From there choose Internet Sharing. Once you tap Internet Sharing you will be prompted at the bottom left of the screen to Connect. Tap Connect and then you will see your pc recognize the connection on the bottom right of computer screen. It will install the drivers and then from there you are good to go. Hope this helps!

Thank you for contacting FixYa

Connect your phone to the PC via USB cable and use ActiveSync (windows xp) or Windows Mobile Device Center to synchronize your data.
Or:
Connect your phone to the PC and open as a drive in "Computer" on the PC.
After you connect your phone, open your phone's Settings/Connections and chose the usb connection type you want to use.
Thank you for using Fixya, your generous rating will be much appreciated.

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

All you need to do is to check your packet data conmnection.

Install Activesync on your computer. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx

I believe you should firstly configurate your wifi connection with the wireless router, and after testing your connection (using your internet explorer for example) you will not receive any connection problems while configuring you gmail account.

get the genuine cable form the vendor. Most llikely the data cable is not working. USE GENUIENE DATA CABLES

Hi

Tap Start>Settings go to Connections then tap on the Advanced tab at the bottom. Tap the "Select Networks" button. Select your wireless network that you have created for the internet connection instead of the mobile internet connection.

Thanks
C

when u plug u r USB cable to u r PC it ask for two options
1. Active Sync
2. internal storage

select second option and drag and drop what ever u intrest

make sure that the cable you are using is on its working condition and the file manager you have uinstalled in compatible with your phone.