Hi Debra, an f11 error code is a disruption of communication between the input control board and the machine control board. Could be a loose wire connector at either end or a broken wire between the two. I'd suggest calling a local repair company to come out and check the continuity of the wiring. It would be cheaper than replacing the control boards. Hope that helps.
SOURCE: kenmore 790 range with f1 code. Waht does this
it means probibly the EOC has failed and needs replacing that is a pcb called the electronic oven control
SOURCE: Kenmore Elite HE3t washer. Kept getting F11 codes.
"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.
Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:
- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.
In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.
NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.
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SOURCE: Kenmore Oven model 790-30179400 code F11
Here is some wisdom for understanding F1 fault codes.
In some models, there are subcodes that make diagnosis even easier.
Here's a simple explanation of what's going on and how to troubleshoot:
The F1 code indicates that:
a. The electronic range control (ERC) is sensing heat in the oven when in a time-of-day (i.e., not cooking) mode.
b. The ERC is receiving information to run multiple heat functions simultaneously.
Although different components (depending upon the model) could generate the code, simple and straightforward testing using your ohm meter is all you gotta do to test for it.
1. Check the oven temperature sensor. The oven sensor has to be within spec or it will cause the F1 code.
As an example of being out-of-spec, the ERC will generate an F1 fault code when the sensor shows 1650 ohms during a time-of-day mode.
This is equivalent to 350°F in the oven.
The resistance isn't high enough to generate an F2 code (runaway temp) or an F3 or F4 code (shorted/open sensor circuit).
The ERC monitors the sensor circuit after a heat cycle and expects the resistance to drop back to 1050-1100 ohms.
The fault code is generated when this doesn't happen. Checking the sensor circuit means also checking the harness,
harness connections and the sensor itself.
2. If the oven sensor circuit checks okay, then turn your inquisitive eyeballs to the touchpad.
If the range has a separate touchpad/keyboard, the keypad may have moisture that is shorting several circuits simultaneously.
If the F1 code is given immediately (instead of during or after a heat cycle),
remove the ribbon connector from the touchpad to the ERC after clearing the F1 code. If the F1 code does not return in five minutes,
then cast a suspicious gaze upon the touchpad/keyboard. Shorts may be caused by using an ammonia-based glass cleaner.
The touchpad surface will absorb ammonia-based cleaners that are sprayed directly on the glass surface. When heat is applied,
the surface material can break down causing shorts.
If you're gonna use ammonia-based cleaners on your control panel, then you should spray it on the rag and then wipe the touchpanel
-don't spray directly onto the surface of the touchpad.
3. On Amana ranges with a rotary temperature dial, be sure that the knob is in the OFF position when performing tests.
4. If these tests all check good, then replace the ERC.
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SOURCE: oven and broiler will not heat top works fine kenmore 790
It appears your ERC/CLOCK has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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