Leaks inside freezer and melts making a sheet of ice in bottom of freezer and leaks outside under refrigerator puddling on the floor. Under the panel in the bottom of freezer when pushed down seems to "crunch" as though it is frozen and icy as well. I removed the cover in back of freezer and see a drain tray, but its not even damp.
Hello, this sounds like you have a blockage in the drain tube, remove panel back of freezer..you may see ice build up...melt ice with hair dryer/heat gun...you will see a pan below evaporator...melt ice in pan...dry water up in pan with paper towel...now you should see a hole in pan that leads to drain tube...pour some hot water in pan..wait a couple minutes..mop up water and repeat this step 2-3 times....once you have done this find some flexible curatain wire or electrical wire..poke down the hole until you see the water drain..now it is clear..put back panel back and you are good to go. The reason you see water in the Freezer is because the water has been leaking into the freezer instead of running into the drain hole...If you need any further assistance please feel free to comment again. good luck! P.s Please don't forget to rate my solution thanks! Mike.
Testimonial: "Greatly appreciate yor help, Mike. Found screws to remove back panel, but the ice maker is plugged into a hole in panel can this be unplugged?"
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To remove back panel I would have to remove freezer door/drawer and ice maker. Hubby made me promise not to (afraid we'd never get it back together again properly). However, I did use a blow dryer on the vents in back of freezer and in bottom of frig then left it open all night. Finally the water found the drip tray, so it's thawing. I cleaned the tray and now have a drop light inside the freezer in hopes it'll help evaporate the water I cannot get to. I know it'll take longer to evaporate this way, but hopefully we won't have to dismantle the entire thing. I've had a couple weeks of this kind of thing happening, fixed our leaky faucet -- replacing it with a new one which fell off the minute my hubby got home (worked all day for me). Washer wouldn't drain, had to get a new wash machine. Stove oven heating element fell out of oven. 2 burners stopped working any way, so replaced range. In other words, right now I'm a walking disaster area! LOL Thanks so much for your help Mike. You're great!
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