DOES KENMORE HAVE A CANDENSING FAN ?

You have a ice obstruction,or fan in freezer may not be moving air to fresh food part of fridge, or the defrost heater may not be working.try YouTube

Usually there are a couple of bolts at the top/side of the fans, bolted to the radiator. On the bottom could be clips, bolts, push plugs, or just slots it slides into. Some motors , you can replace, others you have to by the whole unit. Sometimes you have to remove the upper radiator hose to get them out. They are all difficult to remove, but they come out. Year make and model helps.

Sounds like you have a bad cntrl board. PART NUMBER: 3193461

Use body soft for cleaning inside the refregerator.

Freezers have a fan delay which prevents fans from running until coil is cold to prevent circulating warm air.

clean all coils and fan motors (first) therostate could be bad

the pan is still at the bottom next to or below the compressor. access is from the back of the frig. but you might find it to be dry due to evaporation.[heat from the compressor] if you have water on the floor and have an ice maker, than that is your problem. a water line leak [possibly]!!!!!!

It sounds like the fan is not circulating the air from the freezer to the fridge. Since it's new then you should contact the store where you purchased it for exchange or repair immediately.

if your sure its not working ,you have to remove the cover in the freezer on the back wall and it requires a volt meter to make sure its not working.