SOURCE: washing machine not spinning or draining water
its your drain pump if you can hear it humming but no water is draining it is blocked or jammed by a foriegn object (most probably a 20 cent coin or bobby pin/s), if you can hear it working as normal but still no water it may have a blockage sumwhere along the drain pipe either that or the impellor has snapped off the shaft and is ratteling around and not actually turning, and with the spin that is directly related to yor drain pump issue as the washer will not even attempt to spin if water remains in the tub, incredibly easy to do hit me back if you want detailed instructions
Unplug the machine over night and then plug it back in the morning. this should reset the internal cycle back to manufacturers specs.
This problem occurs because someone may have opened the door during operations and the onboard computer recognized and remembered this, so it is now part of the standard operating proceedure.
Check your machine drain hose.. in that drain hose water need to travel free
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