Hi June,
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge. Below are a series of basic troubleshooting instructions for the Jet 7 Power Chair. This information is to be used as a supplement to the troubleshooting instructions provided in the owner's manual. If you have any questions about this information, contact your authorized Pride Provider. What if the systems on my Jet 7 seem to be "dead" (controller does not light up when the on/off key is pressed)? ! Make sure the batteries are wired properly-refer to the battery wiring diagram located on the power base. ! Make sure the connections on the battery terminals are tight and secure. ! Make sure the battery quick-disconnect harness connections are fully joined. ! Make sure the main circuit breaker has not tripped-push in the main circuit breaker reset button. ! Make sure the controller is completely connected to the power base. What if the range per charge of my Jet 7 diminishes over time? ! Determine if the batteries have ever been replaced. Batteries over a year old may be defective. ! Determine how frequently you charge the batteries in comparison to how often you use the power chair. If you use your power chair on a daily basis, you should charge the batteries every day for 8-14 hours. ! Determine when the batteries were last charged. Even if the power chair has not been in use, the batteries should be charged once a week for 12-14 hours. ! Determine how long you let the batteries charge. It takes 8-14 hours to fully charge a depleted set of batteries; continual undercharging reduces the overall life of the batteries. ! Observe the ammeter during battery charging to determine if the batteries are receiving a charge. If the ammeter does not go up when the battery charger is plugged into the charger power cord receptacle and an electrical outlet, the batteries are not getting charged. Check the charger fuse and ensure the electrical outlet is good. ! Determine if a wall switch controls the electrical outlet used for battery charging. If a wall switch does control the outlet and the switch is turned off inadvertently, the batteries will not fully charge. ! Is an extension cord being used to connect the battery charger to the electrical outlet? Pride prohibits the use of an extension cord when charging the batteries. The charger should be plugged directly into a properlywired standard electrical outlet as the length and condition of the extension cord can have an adverse affect on the battery charger. ! Determine how far you let the battery condition meter LEDs go down before charging the batteries. If you continually allow the battery condition meter LEDs to fall into the red area, the overall life of the batteries will be reduced. What if my Jet 7 is operating slower than it has in the past? ! Determine when the batteries were last charged. When the battery charge gets low, the batteries supply less power to the motors, which causes the motors to spin slower. ! Determine the temperature of the power chair at the time the problem occurred. The Jet 7 electrical system will protect itself from overheating when its internal temperature gets too high by reducing the amount of power sent to the motors. When this happens, the power chair will gradually slow to a stop. Allow the power chair to cool down and it will resume normal operation.
What if my Jet 7 begins pulling to one side? ! Determine if the joystick is being deflected straight or at a slight angle. Even a small amount of deflection right or left will cause the chair to veer over a long distance. ! Determine if both manual freewheel levers are in the drive position. If only one manual freewheel lever is in the drive position, the other motor will not operate and the Jet 7 will veer severely. ! Determine if both tires are inflated to the proper psi if the power chair is equipped with pneumatic tires. Pneumatic tires should be inflated to 35 psi (2.4 bar). If one tire is inflated more than the other, the power chair will pull to the side that is underinflated. ! Determine if the caster wheels are pivoting freely. If either caster wheel is not pivoting freely, the unit will veer to the side. What if the Jet 7 powers up, but will not move? ! Determine if both manual freewheel levers are in the freewheel position. If the power chair is in freewheel mode, then the electronics will function but the motors will not spin the wheels. ! Determine if the controller is flashing a fault code. The Jet 7 comes equipped with a VSI controller. The VSI controller will flash a code via the battery condition meter LEDs if a system fault is detected.
# OF LEDS CODE CAUSE POSSIBLE SOLUTION One red LED 1 Low battery voltage Charge batteries Two red LEDs 2 Left motor open Make sure left motor is plugged into controller. Three red LEDs 3 Left motor wiring fault Contact your authorized Pride Provider. Three red LEDs 4 Right motor open Make sure right motor is plugged into controller. One yellow LED Three red LEDs 5 Right motor wiring fault Contact your authorized Pride Provider. Two yellow LEDs Three red LEDs 6 Inhibit active Contact your authorized Pride Provider. Three yellow LEDs Three red LEDs 7 Joystick error Contact your authorized Pride Provider. Four yellow LEDs Three red LEDs 8 Controller error Contact your authorized Pride Provider. Four yellow LEDs One green LED Three red LEDs 9 Brake fault Make sure both motors are plugged into controller. Four yellow LEDs Two green LEDs Three red LEDs 10 High battery voltage Contact your authorized Pride Provider.
What if the speed LEDs on the VSI begin to flash? ! Determine if the battery charger is connected to the power base. When the battery charger is connected to the power base, an internal charger inhibit feature keeps the power chair from driving. This is indicated by the VSI speed LED(s) flashing. ! Determine if the charger harness fuse has blown. A blown charger fuse can cause the charger inhibit to activate. ! Determine if all controller connections are plugged into the power base properly. If the 3-pin charger inhibit connector is not plugged in properly, then the charger inhibit feature will activate. What if the speed LEDs on the VSI begin to scroll? ! Determine if the VSI has been placed in lock mode. The VSI is equipped with a lock mode feature that prevents unintended use of the power chair. If the VSI is in lock mode, deflect the joystick full forward until it beeps, and then deflect the joystick full rearward until it beeps. The joystick should go back to the drive function.
SOURCE: Jet 3 Ultra won't charge
Indeed, you need to find a repair shop. Try a google search for power chair repair, or ask your local hospital or if you can find one a power chair store. Most likely, you have a mechanical failure of the wiring, the battery themselves, or corrosion on the battery posts. Since the chair lights up when the charger is in, it is unlikely that the charger is broken. You may have a failure of the controller board, but that is also unlikely. And batteries do not usually suddenly fail completely; they typically fail slowly, losing the ability to completely charge.
I assume that you did not see a great deal of fluid leaking out of the battery container; you might look in the container and check to see if a battery is cracked or missing fluid.
SOURCE: Battery Charge light flashing 4 red one green Dell Inspiron 9200
usually, its an indication that the battery is nearing the end of its useful life. you can try to use another battery to isolate it further. If the same thing happens with another battery, chances are, the mobo is failing. Flashing the BIOS can usually help with battery issues. If another battery works fine and your computer is within its first year since you bought it, you can request a replacement battery from Dell
SOURCE: only 1 battery charges
The lights are working, the batteries aren't. Red indicates power to the charger, and it should be on all the time. Green indicates a full charge, usually. If one or both of the batteries are totally dead, then the charger can't "see" them, and you will get a green light, but you will have dead batteries.
All power chairs use sealed, deep-cycle batteries. Deep cycle batteries, are designed for slow amperage dischare over a long time period, unlike a car battery that throws out a lot of amperage for turning the motor over. That's called "cold-cranking amps", and you can load-test a car battery to see if it will throw out a ton of amps for long enough to start a car. There is NO load tester made, or possible for a deep-cycle battery. A load test requires a 24-hour time period, and a complicated formula.
So, your course is to get some fresh, gel-sealed-batteries. You will need type U-1. Specify, gel-sealed-batteries when you go to the battery shop. A fresh set should get the chair up to about 12-16 mile range, which would be about 3-4 hours running constantly at high speed. Good luck.
SOURCE: CTM HS 2800 2 yellow lights flashing after new batteries install
As her to explan to you how she recharges the batteries and how often she recharges the batteris, make sure she is following the owners manual. http://www.ctmhomecare.com/PDF/Owner_Manual/User%20Manual-2800%202800.pdf Explan to her the batteries can NOT Overcharge, Also trace the wiring for breaks or disconnections.
Testimonial: "Thank you, found the problem the tech had the battery cables wrong. I redid them and is working now Thanks!"
SOURCE: Chair won't go. Lights flash
Check your freewheel levers. They must be engaged or the lights will flash and the chair will be inoperable. These levers are under the shroud behind drive wheels. (One on each side)
Testimonial: "That was the problem, Thanks !!!"
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