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William Monk Posted on Apr 06, 2019
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My 500 series Kenmore washer has started making a grinding sound, I have replaced the belt but it still sounds like a grinder

When agitating

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Curt Mueller

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  • Expert 163 Answers
  • Posted on Apr 06, 2019
Curt Mueller
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Kenmore and whirlpool use the same type adjitater. After many years the top part of the adjitater (the spindle)
Will go bad. When it does, it will make a clicking grinding noise. Sometimes over stuffing or large comforters will cause this to happen. To find out if it’s broken do this; place your hand on top of agitator. If u can turn it easily clockwise AND Counter clockwise. You have a broken adjitater. If u can turn it one way ONLY. Then it’s a different problem. Fixing this problem is vary cheep. 5 dollars for the parts.
4 in pack. They are called Dog Adjits.
They r installed deep inside the spindle. This can be broken for years
And go unoticed because the bottom half will still work. Try the test and see
for yourself !!! Good luck.

2 Related Answers

Anonymous

  • 360 Answers
  • Posted on Feb 13, 2009

SOURCE: Kenmore 70 series barely agitates and makes a clicking sound

What u have just described are failed agitator pawls/dogs, relatively easy fix. The repair comes as a kit. Most appliance repair houses will have the kit, if not www.searspartsdirect.com will have them

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Anonymous

  • 1937 Answers
  • Posted on Apr 21, 2010

SOURCE: Kenmore 80 series washer - making a grinding sound not agitating

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning. The "burning smell" might be the rubber piece wearing

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

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Kenmore Washing Machine 70 series

You most likely have a broken coupler between the motor and gearcase.
You can buy the part for about $10 or have someone come out and replace it for about $150-200.
If you will post the complete model number from the the washer so I can see which style cabinet you have, I will try to walk you through the repair. It isn't very complicated if you are handy with home repairs.
With the age of the machine it probably just needs a coupler, but it could also have a problem in the transmission or basket drive that has caused the failure.
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