Hello Beatrice, specifically that brand and model I have not worked, but the operation is the same as when we connect a device to our cell phone or tablets; there is a keyboard that can be connected to two or even three devices including Laptop or Computer, for example, Logitech brand. Well, make sure you have batteries on and start the synchronization (according to the instruction manual) I attached a video for more information.
SOURCE: I have a ipad apple tablet 32gb model A1395 I
Connect to iTunes back up your data them do master reset
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