Question about Water Filters & Coolers
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Posted on Jan 02, 2017
I had the exact same problem. I even replaced the first unit with a second unit...because I was sure I hooked everything up correctly. Then I called their support line and and felt very stupid. They asked one question "are you plugging in the Quick&Hot into the same electrical outlet as the garbage disposal"?. I said yes..and the garbage disposal works fine (thinking that this indicates a good electrical outlet). She then said "That outlet works off of a switch so no electricity is getting to the Quick&Hot until the disposal is turned on). Gosh darn it...that made total sense. I then tested this out by plugging an extension cord into a different outlet and it worked fine. Boy...do I feel stupid. Hope this helps.
Posted on Mar 19, 2010
I have the same problem as both stated earlier. The cold water is not working and the night light does not work.
Posted on Mar 21, 2010
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