Brush light on - Vacuums

Did you ever figure out what was causing it? I’m having the same problem. Dissembled and cleaned it completely, but it’s still doing the same thing.

Check the belt and the end bearings are free by hand. (electric off plug out) if not free remove plate to access roller/brush, remove clear any obstruction (Hair/string/thread) replace and test. ensure you site belt back on to spindle and roller/brush correctly...

If its a X4 / X5, it may be time to replace the Roller Brush. The brush isn't that expensive. Also buy genuine. We well them for about $40.00 in out store.

If the light is not glowing it means the brush roll is not spinning. The belt may be stretched and need replaced. The brush roll may be installed improperly. The magnet in the brush roll has to be aligned with the indicator light for the light to work when. The brush roll is spinning

The green light does not affect the performance of your vacuum. There is a small magnet in the brush roll that makes the light glow to show you the brush is spinning properly. If your light worked before you took the vacuum in for service you can look at the brush roll to see if it has been installed properly. The magnet should line up to spin at the spot where the green light is. If the brush is not installed properly or the wrong brush roll is installed the magnet will not line up with the green light.

You are referring to the green led light on the front of the machine that tells you the brush is rotating? this is operated by a small magnet on the brush roll, when rotating it generates a small current to bring the light on. Remove the brush roll and check for damage behind the green led inside the case, also check for the magnet on the brush roll, ensure it is not missing and the brush roll is in the correct way round, magnet needs to be at green led end (ie to the left)
Magnet is fitted flush within the brush roll close one end and is around 6mm 1/4" diameter.
Green light not working will not affect the machine in any way.

You are referring to the green led light on the front of the machine that tells you the brush is rotating? this is operated by a small magnet on the brush roll, when rotating it generates a small current to bring the light on. Remove the brush roll and check for damage behind the green led inside the case, also check for the magnet on the brush roll, ensure it is not missing and the brush roll is in the correct way round, magnet needs to be at green led end (ie to the left)
Magnet is fitted flush within the brush roll close one end and is around 6mm 1/4" diameter.
Green light not working will not affect the machine in any way.

try turning the roller by hand UNPLUG VACUUM FIRST
it should turn very easy, otherwise it is binding
all uprights have this problem eventually
hair and fibers get in roller bushing and seize
luckily disassembling is relatively easy, same procedure as replacing the small belt that drives the roller. Take the extra step and take out the roller slip off bushings and clean everything
have fun
alex

You may try a new brush. With these models the light will continuously run to signal it needs the brush replaced.

As you already know, the red brush indicator light indicates that the brush roll has stopped turning, usually because an object has become stuck in the brush roll. When that happens you should turn the machine off (unplug it also for safety), remove the obstruction and turn the vac back on. That should have cleared the light and allowed your brush to turn again.
Occasionally, you will get debris in the brush roll end caps and the brush roll will spin slower making the sensor think there is an obstruction. You can remove the brush roll, pop the end caps off and clean out any debris to see if that helps.
If none of the above worked it is possible that the brush roll sensor is bad or the circuit board in the machine is bad. You'll need a Riccar service center for that. The good news is your Radiance has a 6 year warranty.