Question about Cannon Office Equipment & Supplies

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Evrytime I try to copy with my cannon MX492 the stop button comes on and it wont print. Why??

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2 Answers

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  • Cannon Master
  • 899 Answers

Hi. That issue happens only with copies ? Prints are OK ?

Posted on Jan 04, 2019

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  • Cannon Master
  • 459 Answers

Hello,

1, I would suggest you reset your Canon MX492 printer and see if the issue is resolved. If not, take it to the nearest Canon service center and get the hardware changed.

2, To reset, unplug all the connections without turning off the printer and provide the connections back after a few seconds. Allow the printer to function automatically if not, turn it on manually with the Power button.

Posted on Dec 27, 2018

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4 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

marked

Mark Gil

  • 6487 Answers

SOURCE: I have a paper jam

Have a close look at the paper path. There should be paper bits obstructing the path. Have also a look at the paper pickup and sensor, it might be wornout.

Hope that helps........

Posted on Aug 03, 2008

FixinFax

Leroy Elliott

  • 3085 Answers

SOURCE: hello cannon gp215ge, the first copy is I

Sounds like you have a bad drum. If a mirror was dirty, all prints would be light.

Posted on Sep 26, 2009

Testimonial: "I was thinking along the same lines my self, your input is most apreaciated"

AndrexT

Andrew Taylor

  • 29796 Answers

SOURCE: Anyone know about cannon Pixma mx492

Manuals, Quick Start and Videos are here.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx492

Posted on Jan 13, 2017

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1 Answer

I MAKE A COPY AND I GET MY COPY BUT I ALSO GET A BLANK SHEET.


See if your copier has "Book mode" if so it's scanning you original and looking and scanning for an open book, i.e. page left on glass and page Right (two) on glass. Like you had a book flattened out on the glass. Make any since? #2 possible malfunction in print button. #3. Are sheets coming out stuck together or do they appear to be two separate scans?

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the sensor switch is bad, sounds like you either need to have repaired or replace since printers are soo cheap now

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Sounds like you have a bad drum. If a mirror was dirty, all prints would be light.

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