SOURCE: Scanner locked
also found that if you look down on to the scanner glass below it there is a blue plastic indicator showing if the scanner is locked or not. The adjuster for this is in the paper-out area so can get knocked by somebody grabbing the paper.
Just pull the blue switch towards you so the indicator is on the unlocked padlock, then turn the unit off and back on and that might fix it.
108 views
Usually answered in minutes!
×