Question edited for clarity and add a few words.
Question moved from Television and Video to better category.
FULL 'make model (what it is)', as first 3 words in every question.
Yes they all have access to the logs, having make and model makes the answer easier. There are instructions and videos in this link. If you know make and model you can delete 'how to' and replace it with 'make model'.
https://www.google.com/search?q=how+to+clean+logs+in+electric+fireplace
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