Contact this vendor in South Africa to see if they know how to obtain a copy of the user manual.
https://www.game.co.za/game-za/en/All-Game-Categories/Appliances/Kitchen-Appliances/Mixers%2C-Blenders-%26-Juicers/2-IN-1-BLENDER-GRINDER-RSH-245611-018/p/00718957
https://www.game.co.za/game-za/en/All-Game-Categories/Appliances/Kitchen-Appliances/Mixers%2C-Blenders-%26-Juicers/2-IN-1-BLENDER-GRINDER-RSH-245611-018/p/00718957
SOURCE: how can I obtain a user manual for blender-foodprocessor
Try contacting them for parts. This is a relatively simple problem that you have solved yourself! So, now it seems the unit is making a noise that the mfg should want to remedy.
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