SOURCE: We have a Westinghouse WSE6100SA
This could also be an issue with simply too much food in the fridge blocking some of the air channels or that there are containers in there which are uncovered which contribute to high humidity in the box.The unit may also be left open too much.
Before blaming the manufacturer/servicer...let's look at the usage cycle. This ice is coming from somewhere! Do a full defrost of the unit. Keep it closed after loading in food. What is the temperature in the box? 40F in the fridge and 0 F in the freezer is about right. Use an outdoor thermometer and check after an hour of closed door.
SOURCE: fridge and freezer not staying cold but lights and fan working
the problem is going to more then likely in the main control board which is on the back of the refrigerator in a little compartment this board is bad about going out if you have power surges or outages
SOURCE: Westinghouse Virtuoso Fridge - Circuit Diagram
It won't be the defrost timer, unusual, it will be the defrost element inside the freezer section behind the back panel or a shorted defrost klixon.
SOURCE: Westinghouse WSE6100SA fridge in side by side fridge freezer free
the thermostat has broken down and needs to be replaced,, normaly when they brake down they just stay in the closed poshion so the fridge freezes up get a new one fitted and all will be well
Testimonial: "Thanks for you fast response, very helpful. I thought this may be the problem but wasnt sure. Are the thermostats easy to replace? Could I DIY, How?"
SOURCE: Westinghouse Wse6100WA side by side Fridge-icing up/not cooling
This is a bad design flaw, the fridhe is cooled by fan forced air from the freazer. Two ducts vent into and out of the fridge fron the freezer and ice can block them up (which you can find if you take off all the plastic at the top and back of the fridge).
Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.
You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
To stop it happening again, avoid puting unvovered liquids or hot items in the fridge. Also avoid leaving the fridge and freezer doors open for long especially in humid conditions. As I said, it's a bad design.
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