Question about KitchenAid Kitchen Ranges
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Posted on Jan 02, 2017
In most cases, this is an indication that the Electronic Range Control (ERC) is defective and needs to be replaced. The ERC controls all the features of the oven, so without it, you cannot turn the oven on or regulate the temperatures. You can attempt to reset it by unplugging the range for at least 30 seconds, first. Or you can try disconnecting each wire from the ERC and reseating it (one-at-a-time) to ensure you have good connectivity. However, if the problem persists you will need to replace the ERC.
If parts are required, you can purchase on line at the following websites:
Use whatever parts source you like, but I have found these websites to be reliable, offer great service and the prices are usually cheaper than retail. The prices will differ between sites, so shop around for the best deals.
If the model number you have this listed under is correct, the part number for the ERC is 9762794. The cheapest website I could find it was on the Sears website for about $158. (Not a cheap part no matter where you look for it).
To replace (if necessary), follow these steps:
1. Make sure the appliance is unplugged.
2. Remove the screws that hold the back of the control panel in place.
3. Take note of the wire color coding BEFORE removing any wires from the ERC. Most control boards will have the colors printed on the board by the terminals. If yours is not listed, either write the wire color codes down or use a digital camera to ensure you note the proper placement of the wires.
4. Remove the wires from the control board and the screws that hold it in place.
NOTE: Most ERC boards do not come with the overlay (This is the plastic that covers the facing of the EOC with all the features on it). Remove the old overlay from the old board if you wish to reuse it and install it to the replacement board.
If you have questions, please let me know. I hope this helps you.
Posted on Sep 23, 2009
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