13.B2.D3 laserjet 4555 mfp keeps happening

Question edited for clarity 'make model error'.

Generic Paper Jam code for a jam in the fuser.

Video

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

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PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020

HP LaserJet Enterprise M4555 MFP Printers - 13.B2.FF Error

https://support.hp.com > ca-en > document
Issue: A 13.B2.FF paper jam error appears on the control panel when paper is jammed in the top of the printer. ... Check the printer for jammed paper and clear ...
Missing: m578 ‎' Must include: m578

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  HP Color LaserJet Enterprise MFP M577, M578 - 13.A3, 13.B2 ...

  https://support.hp.com > ca-en > document
  13.A3, 13.B2 jam error in the optional 550-sheet trays. Learn how to clear a paper jam in the optional 550-sheet trays on the printer.
  
  ..

Clear Paper Jam 13.B9, 13.B2, 13.FF Fuser - YouTube

https://www.youtube.com > watch
PREVIEW
1:05 No audio. Learn how to clear paper jams in the 13.B9, 13.B2, 13.FF fuser for HP Color LaserJet M65x, E650xx, E651xx and MFP M68x, E675xx, ...
YouTube · HP Support · May 19, 2020
Missing: m578 ‎' Must include: m578

HP LaserJet Enterprise MFP M577 - 13.B2.FF - PrintCopy .info

https://printcopy.info > code=13.B2.FF

Make sure that the paper guides in the tray are set properly. People have a tendency to set them too tight and it binds the paper. Also inspect the condition of the pickup roller. Pull out the tray and look at the top edge of the tray cavity. Look for the grey or black roller in the front center. It should have ridges on it and be clean. Rollers that are dirty or smooth will cause misfeeding which generates this error. Make sure you are not loading too much paper in the tray. There are guides on the side tray guides that the paper must be under. I have also run into reams of paper that were glued on one end due to faulty packaging which causes the printer to not be able to feed a single sheet. Fan the paper in the tray to make sure no edges are binding.

try this link the model is different but the problem is the same
Re Printer Laserjet 600 M602 error 13 b9 ff Jam in top cover erea

Where is it jamming. Printer this age could have fuser issues, worn rollers that are not picking up properly. Is the jammed paper crinkled up or does the printer stop before damaging the paper? If paper is not damaged, the cause is usually in the paper pickup slipping and causing the printer to think that the paper is either too long or too short. Clean all the rollers in the paper tray cavity with a damp cloth.

Hello Robert,

The normal cause of not being able to pull paper from tray 2 is worn out paper pickup rollers. You can pull out the paper tray and look inside the opening the opening to see the rollers on the right hand side. Here is a picture of the rollers.

The end of the roller has a little clip to press to release the rollers from the shaft. If you remove them and check the surface you will probably find then to be smooth, they should have a surface like a fingerprint to grab the paper. The rollers come in a kit called RK-4250 that included the rollers for tray 1 and tray 2. The RK-4250 is available here: http://www.ccl-la.com/catalog/product_info.php?products_id=302 Replacing the rollers should bring the printer back to full use. Be sure that when you replace the rollers that you puch them back on the shaft until they click into place.

I hope this helps you get your printer going,
BuddyMc

paper jam on hp laserjet

Open tray 4 and the right
side door to check for
jammed media. Check the paper path
between tray 4 and the
printer. Check the tray-size
guides. Replace the pickup,
separation, or feed
rollers. ur problem 100% resolved

Here are the steps:

1.Remove the power cable from the printer.
2.Remove the paper tray from the printer and leave the

paper tray door open.
3.Lightly moisten a lint-free cloth with water.
4.Use the moistened cloth to gently wipe clean the surface

of the roller.
5.Let the feed roller dry before plugging back the AC

power cord
6. Fan the paper to keep the sheets from sticking

together.
7.Place 15 - 20 sheets of paper into the paper tray
8.Insert the paper tray into the printer.
9. Make a print.

If issue persists, call 1.800.235.6325 for repair.

Check to make sure the paper tray is properly adjusted. All the stops should be against the paper and there should be no space for the paper to move around.

This can be an issue with one of the faulty sensor across the printer.
Please check if you are able to print from tray 1, e.g. a configuration page.
A config page can be printed by holding the Green Button and releasing it as soon as the Triangle light comes on. This would take approx 5 secs.
If the printer is able to print from tray 1, then it could be an issue with the tray 2 pickup sensor.
Check if the tray 2 pickup sensor ( a black plastic piece to the right of the tray 2 pickup roller) is moving freely (front and back), also check if tray 2 pickup roller is not able to rotate completely.

If the tray 2 sensor is not moving freely and of the pickup roller is rotating completely, then reseat the pickup roller.

Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller. Replacing the pickup roller Complete the following to replace the pickup roller:

CAUTION: Failure to complete this procedure might damage the printer. Unplug the power cord from the printer, and allow the printer to cool.

Figure 1: Unplugging the power cord

2. Open the print cartridge door, and remove the print cartridge.

Figure 2: Removing the print cartridge

3. Remove the main input tray (Tray 2).

Figure 3: Removing the main input tray (tray 2)



4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

Figure 4: Opening automatic two-sided path door







5.Place the printer on the work surface with the front of the printer facing up.

Figure 5: Placement of printer




6. Pull the white tabs outward, and rotate the tabs up.
Figure 6: White tabs


7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
Figure 7: Right tab movement



8. Slide the pickup roller assembly to the right, and remove the left end cap.

Figure 8: Pickup roller assembly movement








9. Remove the pickup roller.


Figure 9: Pickup roller





10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).



11. Rotate the shaft until the notches engage and the shaft clicks into place. 12.Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.



Figure 11: Pickup roller end cap




13.Push the right tab to the left, and rotate the tab downward into position. 14.Place the printer on the work surface with the top of the printer facing up. 15.Close the front automatic two-sided path door.


Figure 12: Closed automatic two-sided path door

16.Reinstall the print cartridge, and close the print cartridge door.

Figure 13: Print cartridge


17.Plug the printer in to turn it back on.

Figure 14: Power cord in



Cleaning the pickup roller

Perform the following to clean the pickup roller.

1.Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.

2. Dab a lint-free cloth in water, and scrub the roller.


Figure 15: Scrubbing the roller




3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. Figure 16: Wiping the pickup roller



4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).


Figure 17: Reinstalling the pickup roller