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elizaheth grace arnold Posted on Feb 26, 2018

I have a whirlpool cabrio platinum and it will not spin the cloths out. it keep flashing ul no matter what i try to do?

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Zagoni Attila

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  • Contributor 30 Answers
  • Posted on Feb 26, 2018
Zagoni Attila
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Hello!

UL message means unbalanced load. Turn off washing machine, wait for door to open and remove half of the clothes. Then try again do make a spin. If it's still displays UL error shoul mean a loosen drive belt or worn carbon brushes on the washingh machine

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 06, 2009

SOURCE: UL Code

Solved the unbalanced problem - open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust?  The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles.  Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around.  Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load.  That totally solved my off-balance problem where even a single handkerchief would give the UL error. It is still a finicky machine, but at least once again works like it did when new.

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Anonymous

  • 1 Answer
  • Posted on Jan 19, 2010

SOURCE: My whirlpool cabrio washer will not stay balanced

the repair man says i need to replace the inner tub for 299 dollars with a total price of 424 and its only 4 years old

Anonymous

  • 1 Answer
  • Posted on Mar 29, 2010

SOURCE: F50 error code and Whirlpool Cabrio

JUST SPOKE WITH WHIRLPOOL ABOUT THE F-50 CODE. THEY SAID THAT THEY ARE AWARE OF THE PROBLEM AND THEY ARE PAYING TO FIX IT. ALSO THE CONTROLL BOARD AND THE RPS SENSOR MUST BE REPLACED TO FIX THE PROBLEM. THE OWNER MUST CALL WHIRLPOOL, NOT THE TECH, TO GET THEM TO PAY FOR IT. HOPE THIS HELPS.

YOGENDRAN K

  • 57 Answers
  • Posted on May 18, 2010

SOURCE: whirlpool cabrio loud noise during spin cycle

Hi,
The inner bearing will be faulty kindly replace the inner bearings as well as water seal before that kindly check whether the drum is freely moving with out any shaking If you find any shaking means you are suppose to change the drum only

Jose Pino

  • 563 Answers
  • Posted on Nov 23, 2010

SOURCE: My Whirlpool keeps flashing and

UL means the load is unbalance. Open the lid and rearrange the clothes. If the problem continues, then the machine may have a problem caused by rust. If the unit still under warranty, contact the manufacturer for assistance on repairs.

If the appliance is out of warranty and you are a handyman (That works with safety), you may try a repair as indicated by a FixYa Tech:

"open the top of the machine (press in with a flat putty knife about 3" in on the front on each side while lifting up as there are 2- 1" wide catches). Once both sides are unlatched, raise the lid then slightly lift the rear of the lid so that it fits into the curved part at the top of the hinges then open all the way - tape the lid to the top so it doesn't flap about and scotch the lid to keep it from falling back down on you. Now, look around - see all that rust? The rust has fallen into and gotten underneath one or more of the 4 white plastic suspension "ball joints" which have probably totally dried out by now from their factory grease because of the water, bleach, and rust particles. Having someone help you, simply lift up on one of the 4 corner suspension rods - gravity and weight is all that holds them down. The white ball will lift out of the socket and still be attached to the rod. Clean out the rust, lightly sand the "socket" with emery cloth, then slop in a fingerful of grease. I used automotive wheel bearing grease with graphite in it. Also scrub off all embedded rust on the white plastic ball. Lower that corner back into the newly cleaned and greased socket and repeat for the other 3 corners. Now when you move the tub around notice how the balls pivot in their sockets like they are supposed to. When they were dry and rusty they wouldn't move enough to allow the tub to twist like it should so it slammed around. Now, shake your head in disgust that after only 2 years there is so much rust that you wonder if it will make it another year before falling apart, close the lid, and try another load."

Source: Tellmer

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How do you remove the cover for Cabrio Platinum Top Load Washer to see if clothes have gotten stuck between wall & basket of washer. I can not wash one load without getting the UL Off Balance Code!

it is extremely unlikely that clothes have got to the position you mentioned
unbalance comes from
1--- clothes out of balance in the tub--too much on one side
2--machine not level on the floor --- rubber feet missing from adjuster bolts
3-- suspension rods and insulators for the tub broken or missing
these suspension rubbers/ plastics break on a regular basis and allow the tub to sit at an unlevel state causing an unbalance situation when spinning
top covers are either held in place with screws at the front and back ( under plastic trim buttons ) or simply clip on to the side walls at the top
talk with a service agent as to how to remove the top or download a workshop manual for the machine from the net
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