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I wish I had a solution for all the problems this Cabrio piece of junk has presented. Just did a load on the "sheet cycle" and fabric softener was added; however, the dispenser filled with clear water and did not drain. In addition, the sheets did not spin as dry as they should have.
I had the exact same problem. The problem is that your fabric softener dispenser is clogged up with a lot of dried, sticky fabric softener. The flooding comes from the part of the cycle when water that is to be flushed through the fabric softener dispenser can't drain properly so it spills into the bleach dispenser and onto the top and into the lid gasket as well.
To remove the dispenser for cleaning, you need to open the top of the washer. (First pull it away from the wall.) Carefully pry off the little emblem in the front center of the washer lid. Then remove the screw. Then slide the top forward to you about a 1/2 inch and prop it up carefully.
You then need to remove both hoses that are attached to the bleach and fabric softener dispenser (part of the same unit). Then unsnap the combined unit from the washer top. Then clean all the gunk out by running it under scalding hot water in the laundry tub and swirling the gunk out. Don't attampt to remove the blue round fabric dispenser part from the unit.
Put it all back together and you're good until you clog it up again with too much fabric softener; maybe several years again.
You really cant take them apart without breaking the dispensers. Fabric softner is basically wax and fragrance. Add very hot water to the dispenser to melt the fabric softner. In the future, water down the fabric softner.
The fabric softener dispenser in my Whirlpool washing machine is caked w/hair and detergent. I have tried to take it out by unscrewing it, but it won't come out. What's the secret? Please help!
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